Leasing Consultant, Multifamily

Cushman & Wakefield•Irving, TX

3d•$17 - $20•Onsite

About The Position

The Leasing Consultant is an important member of the onsite management team, helping create a positive first impression for visitors, prospects, and residents. The role builds rapport with prospects and residents and supports leasing goals, including occupancy and rent growth. The consultant tours prospects through the property, explains community amenities and the surrounding area, and promotes the quality and lifestyle of the apartment homes. The role also assists prospects with qualification, prepares apartments for move-in, supports resident satisfaction and retention, and coordinates office activities and rental paperwork. The position operates in a professional office environment and involves regular travel outside between properties and buildings in varying weather conditions. It may require standing or walking for extended periods, using stairs, ladders, or step stools, operating office machinery, and traveling up to 25% of the time. The role may require exerting up to 25 pounds occasionally or frequently, and up to 10 pounds of force constantly.

Requirements

High school diploma, GED, trade, technical, or vocational school education.
At least 1 year of related experience.
Effective communication and customer service skills.
Basic computer skills in a Windows environment.
Courtesy and professionalism.
Strong organization skills and ability to meet deadlines.
Ability to follow company policies and procedures.
Professionalism and ability to work as a team player.

Responsibilities

Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
Promote the community and apartment-home lifestyle to support leasing.
Collect information and initiate background checks to help prospects qualify for an apartment home.
Ensure apartments are prepared for move-in.
Provide resident service that exceeds expectations and supports resident retention.
Perform office activities and coordinate paperwork related to apartment rentals.
Assist the leasing activities of the leasing staff.
Perform other duties as assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options.
Pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts with major retailers and service providers.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health, vision, dental, flexible spending, health savings, retirement savings, life, and disability insurance programs, as well as paid and unpaid time away from work.