Leasing Consultant, Multifamily

Cushman & Wakefield • Oakland, CA

1d • Onsite

About The Position

As a Leasing Consultant, you work with the onsite management team to create positive first impressions and lasting relationships with visitors, prospective residents, and residents. You manage your success by achieving leasing goals, including occupancy and rent growth, and building rapport with prospects and residents.

You generate interest in the community by touring the property, explaining its amenities and local community, and highlighting the quality and lifestyle of the apartments. You help prospects qualify by collecting information and initiating background checks, ensure apartments are ready for move-in, and provide service intended to exceed resident expectations and support retention. You also organize office activities and rental paperwork and assist the leasing staff.

The role operates in a professional office environment, with regular travel outside between properties or buildings in varying weather conditions. It involves using standard office equipment, standing and walking for extended periods, climbing stairs or ladders, and lifting or moving objects as described below. Travel may be required up to 25% of the time.

Requirements

• High school diploma, GED, or education from a trade, technical, or vocational school.
• At least 1 year of related experience.
• Effective communication and customer service skills.
• Basic computer skills in a Windows environment.
• Courtesy and professionalism; ability to work as a team player.
• Strong organization and ability to meet deadlines.
• Ability to stand and walk for extended or continuous periods and climb staircases, ladders, and/or step stools.
• Ability to remain stationary (sitting or standing) and operate office machinery as required.
• Ability to travel up to 25% of the time.
• Ability to exert up to 25 pounds occasionally or frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull, or move objects.

Responsibilities

• Tour the property with prospective residents and answer questions about amenities, the local community, and the grounds.
• Promote the community and apartment lifestyle to drive leasing.
• Collect information from prospective residents and initiate background checks to assist with qualification.
• Ensure apartments are prepared for move-in.
• Provide resident service intended to exceed expectations and maintain resident retention.
• Perform office activities and coordinate rental paperwork, using planning, organization, and attention to detail.
• Assist the leasing activities of the leasing staff.
• Follow company policies and procedures and perform other duties as assigned.

Benefits

• 120 hours of paid time off annually, prorated upon hire.
• 40 hours of sick time annually, prorated upon hire.
• Two paid volunteer days annually.
• 12 or more company holidays annually.
• Paid parental leave.
• Medical, dental, vision, and life insurance, plus supplementary benefit options.
• Pet insurance and pre-tax spending accounts.
• Early access to pay.
• Company discounts program.
• Personal and professional development resources, including LinkedIn Learning.
• Employee Assistance Program and counseling services.
• Eligible employees may enroll in health savings accounts, retirement savings plans, and disability insurance programs.
• Competitive pay; the company will not pay less than minimum wage for the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED