Leasing Consultant, Multifamily (Bilingual)

Cushman & Wakefield•Denver, CO

About The Position

The Leasing Consultant works with the onsite management team to create positive experiences for visitors, prospects, and residents. The role builds rapport, makes a strong first impression, and supports leasing goals such as occupancy and rent growth. The consultant tours prospective residents through the property, presents the community and apartment-home lifestyle, assists with qualification and background checks, and helps ensure apartments are ready for move-in. The position also provides resident service and supports retention, while completing office activities and rental paperwork.

Requirements

High school diploma, GED, trade, technical, or vocational school education.
At least 1 year of related experience.
Effective communication and customer service skills.
Basic computer skills in a Windows environment.
Courtesy and professionalism.
Strong organization and ability to meet deadlines.
Ability to follow company policies and procedures.
Ability to work professionally as part of a team.

Responsibilities

Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
Promote the quality of the community and the apartment-home lifestyle to drive leasing.
Collect information and initiate background checks to help prospects qualify for an apartment home.
Ensure apartments are prepared for move-in.
Provide resident service that exceeds expectations and supports resident retention.
Organize and complete office activities and paperwork related to apartment rentals.
Assist the leasing activities of the leasing staff.
Perform other duties as assigned.