Part - Time Leasing Consultant

University Partners•Riverside, CA

13d•$20,000 - $30,000

About The Position

The Leasing Consultant is responsible for marketing the community to prospective residents, supporting current residents, and coordinating lease renewals. The role contributes to the community’s occupancy and success in a competitive market. Training focuses on Fair Housing, closing techniques, and overcoming objections. The Leasing Consultant provides service to residents, prospects, and visitors; leases apartments in line with occupancy goals; conducts application reviews and completes lease documentation; checks apartment readiness before move-in; and manages resident follow-up and renewals. The position also supports leasing-office operations, lead management, outside marketing, file audits, move-in coordination, and communication with the community’s maintenance and management teams. This is a part-time position with annual compensation ranging from $20,000 to $30,000 depending on experience and qualifications, plus eligibility for property bonuses. The role may require weekend or overtime work as needed.

Requirements

Professional and enthusiastic demeanor supported by sales, leasing, marketing, or customer-service experience.
Ability to communicate the benefits of the apartment community effectively to prospective students, their parents, and University personnel.
Excellent customer-service, sales, and negotiation skills.
Good communication and listening skills, including the ability to speak effectively before groups of customers or employees.
Ability to read and understand lease documents and interpret safety rules, legal correspondence, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to perform basic arithmetic and calculate rates, ratios, percentages, discounts, and prorations.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions.
Effective time-management skills; organized and detail-oriented.
Ability to maintain confidentiality, follow supervisor directions and work rules, and accept constructive criticism.
Ability to work well with others, remain patient and even-tempered under pressure, and work weekends or overtime as required.
Bachelor’s degree preferred; alternatively, high school diploma or GED, one to three months of related experience and/or training, or an equivalent combination of education and experience.

Nice To Haves

Knowledge of Microsoft Word and Excel.
Knowledge of Entrata.
Bachelor’s degree preferred.

Responsibilities

Provide excellent service to residents, prospective residents, and visitors.
Lease apartments in accordance with occupancy goals and follow Fair Housing standards.
Conduct outside marketing under the direction of the Assistant Manager and Community Manager.
Review applications, including credit and income verifications and background checks, and follow up on incomplete information.
Complete lease paperwork, addendums, documentation, and signatures; forward completed files for review and approval, then send copies to residents and file them properly.
Inspect leased apartments before move-in, including conducting a final inspection.
Follow up with residents during their lease terms, support annual renewal campaigns, manage renewals, and complete renewal documents.
Complete tasks needed to operate the leasing office, including daily marketing inspections of the model, leasing path, and amenities; pick up trash; and inspect signage.
Answer incoming phone calls, emails, and voicemails.
Maintain the leasing-office and clubroom appearance; prepare or restock refreshments and notify the Community Manager when supplies are needed.
Greet prospects, show apartments, coordinate leasing, maintain guest cards and the leasing notebook, and follow up with leads by same-day email and a phone call within 24 hours.
Enter prospect information and keep leads and applicants updated in Entrata; archive inactive leads and maintain follow-up notes.
Coordinate with the Maintenance Team to enter work orders in Entrata, follow up when work cannot be completed within 24 hours, file work orders, and report problems to the Community Manager.
Conduct audits of lease files and Entrata data as instructed by management.
Stay informed about competitors’ rental rates, features, and specials to address objections while marketing apartments.
Assist the Assistant Community Manager with roommate matching and related communication.
Communicate resident requests or issues during the turn process to the Assistant Manager and Maintenance Supervisor.
Coordinate move-ins, complete lease packets, enter gate codes, distribute parking decals, obtain utility hookup verification, forward water submetering hookup sheets when applicable, and confirm resident contact information and demographics in Entrata.