Part-Time Leasing Consultant - St Louis, MO

2B Residential•St. Louis, MO

About The Position

2B Residential is seeking a Part-Time Leasing Consultant for Steelcote Square in St. Louis, Missouri. The role supports the day-to-day success of the community by providing service to residents, supporting property operations, and guiding prospective residents through the leasing process. The schedule is part-time, up to 21 hours per week, and requires Saturday availability. Pay is up to $20 per hour plus bonus commissions, depending on experience. The Leasing Consultant welcomes residents and prospects, conducts tours, follows up with leads, maintains touring and community spaces, and supports leasing, move-ins, resident relations, and property operations. The position also involves maintaining accurate records and confidential resident files, coordinating with the maintenance team, supporting marketing activities, and participating in company-provided training. Employees must comply with company standards and applicable health, safety, and legal requirements.

Requirements

Strong communication and interpersonal skills.
Exceptional customer-service mindset.
Self-motivated, organized, and detail-oriented.
Ability to multitask in a fast-paced environment.
Positive attitude and professional demeanor.
Valid driver's license, reliable transportation, and automobile insurance.
Availability to work Saturdays.

Nice To Haves

Previous leasing experience.
Yardi and CRM experience.

Responsibilities

Greet residents, host tours for prospective residents, and follow up on guest cards.
Keep model apartments ready for tours, including maintaining cleanliness and safety and stocking move-in gifts and snacks.
Answer and distribute incoming calls and messages, and receive and distribute incoming mail.
Occasionally assist with planning and hosting after-hours resident events.
Prepare move-in folders and maintain the business center, coffee bar, and pet bar.
Enter relevant information into Yardi and maintain accurate, detailed records of traffic activity.
Convert phone inquiries into appointments for prospective residents to tour the community.
Provide excellent customer service to prospective and current residents and promote a quality living experience.
Inspect apartments before move-ins and coordinate move-in and move-out needs and schedules with the maintenance team to ensure apartments are move-in ready.
Create and maintain confidential resident files, including reviewing move-in paperwork with new residents.
Complete daily opening and closing procedures.
Support resident relations throughout occupants’ tenancies by ensuring requests receive prompt and accurate responses.
Shop competing properties and pursue marketing opportunities with downtown businesses.
Assist with processing resident work-order requests and ensure work is completed promptly.
Participate in company-provided training, including fair housing, safety, non-discrimination, and harassment prevention.
Comply with company standards, applicable health and safety rules and regulations, and applicable local, state, and federal laws.