PART TIME - Leasing Consultant

Hawthorne Residential Partners•Madison, AL

About The Position

Hawthorne’s Leasing Consultants, also known as Leasing & Live It Specialists, represent the community and serve as ambassadors of the company’s Live It culture. The role focuses on creating welcoming experiences and meaningful connections for prospective residents and current residents through apartment tours, leasing support, resident events, and timely responses to inquiries. Leasing Consultants also contribute to community occupancy and renewal goals, help maintain welcoming shared spaces, and support property marketing and outreach. This is a part-time position. The leasing office is open Monday through Friday, 9:00 AM–6:00 PM, and Saturday, 10:00 AM–4:00 PM. The posting states that one weekday off is provided to maintain a 40-hour schedule. Evening and weekend availability may be required for resident events or community needs.

Requirements

High school diploma or GED equivalent.
Valid driver's license.
Positive, enthusiastic, passionate, and driven approach to day-to-day work.
Clear communication skills in person, over the phone, and online.
Commitment to excellent customer service and the company’s Live It culture of kindness, community, and connection.
Ability to connect with people, address objections, and persuade prospects.
Willingness to learn and be coached on Hawthorne's standard Live It practices.

Nice To Haves

One year of customer service, sales, and/or apartment leasing experience; preferred but not required.
Certified Apartment Leasing Professional (CALP) accreditation.

Responsibilities

Greet prospective residents warmly and professionally.
Conduct personalized apartment tours that highlight the lifestyle and value of the community.
Respond promptly and thoroughly to phone, email, and web inquiries.
Convert leads to leases through follow-up, relationship-building, and understanding resident needs.
Complete leasing applications, verifications, and new-move-in paperwork accurately.
Contribute to community occupancy and renewal goals.
Coordinate and attend resident events and community engagement initiatives.
Respond to resident questions and concerns with empathy and efficiency.
Help maintain clean, welcoming office and common areas.
Assist in marketing the property through social media and community outreach.
Stay informed about local market trends and competitor properties.

Benefits

Eligible for monthly leasing and renewal commissions and leasing incentive programs in addition to hourly compensation.
Career Path Program opportunities and ongoing learning and development support.
Potential pathway into full-time maintenance roles.
Free Premium Calm subscription.
Free Noom and Noom Mood subscriptions.
Free Care.com Caregiver App subscription.
Annual gym reimbursement.
Financial wellness reimbursement.
Employee Assistance Program (EAP).
Hawthorne Cares Emergency Fund.
Employee travel and retail discounts.
Discounts at fully furnished Hawthorne apartment suites.
Pet insurance discounts.
Community service and team-building opportunities.