Part-Time Leasing Consultant

Village Green•Saint Louis, MO

About The Position

2B Residential is hiring a part-time Leasing Consultant at Steelcote Square in St. Louis, Missouri. The role supports the day-to-day success of the community by delivering service to residents, supporting property operations, and assisting prospective residents through the leasing process. The position pays up to $20.00 per hour plus bonus commissions, depending on experience, and offers up to 21 hours per week. Saturday availability is required. The Leasing Consultant builds relationships and creates a welcoming experience for current and prospective residents. The role also supports resident relations, apartment readiness, property marketing, and community operations. Employment offers are contingent on required background checks; pre-employment drug testing is required, and the company participates in E-Verify.

Requirements

Strong communication and interpersonal skills.
Exceptional customer service mindset.
Self-motivated, organized, and detail-oriented.
Ability to multitask in a fast-paced environment.
Positive attitude and professional demeanor.
Valid driver's license, reliable transportation, and automobile insurance.

Nice To Haves

Previous leasing experience.
Yardi and CRM experience.

Responsibilities

Greet residents, host tours for prospective residents, and follow up on guest cards.
Keep model apartments ready for tours, including cleanliness, safety, move-in gifts, and snacks.
Answer and distribute incoming calls and messages.
Receive and distribute incoming mail.
Occasionally assist with planning and hosting after-hours resident events.
Prepare move-in folders and maintain the business center, coffee bar, and pet bar.
Enter traffic activity accurately and in detail into Yardi.
Convert phone inquiries into scheduled appointments for prospective residents to tour the community.
Provide excellent service to prospective and current tenants and promote a quality living experience.
Inspect apartments before resident move-ins and coordinate move-in and move-out needs and schedules with the maintenance team.
Create and maintain confidential resident files, including reviewing move-in paperwork with new residents.
Complete daily opening and closing procedures.
Respond promptly and accurately to resident requests throughout their tenancy.
Shop competitive properties and pursue marketing opportunities with downtown businesses.
Assist with processing resident work-order requests and ensure work is completed in a timely manner.
Participate in company-provided training, including fair housing, safety, non-discrimination, and harassment prevention.
Comply with company standards, applicable health and safety rules, and local, state, and federal laws.