Leasing Consultant - Student Property

Haverkamp Properties, Inc. • Ankeny, IA

2d

About The Position

Haverkamp Properties, a 30-year-old family business, is seeking a Leasing Consultant for student properties. The company's purpose is to “Create Communities Where You Love to LIVE” and to “maximize property values.” They are working towards a 10-Year Target of seventeen thousand six hundred units under management. This role requires providing outstanding customer service, assisting with pre-leasing, solving problems, leasing apartments, and supporting team members. Success in this role is driven by lead generation, lead conversion, and customer fulfillment. The company trains its team for success and emphasizes accountability for hitting specific numbers, including weekly pre-leasing goals with a greater than 95% occupancy end goal, a renewal retention rate of greater than 35%, and maintaining a property delinquency rate of less than 1.5% per month. The company operates on EOS, ensuring team members have leaders who provide clear directions, necessary tools, act with the greater good in mind, delegate appropriately, understand roles, set clear expectations, communicate well, conduct effective meetings, and meet one-on-one regularly.

Requirements

• Embrace core values: Service, Hard Work, Accountability, Results-Driven, Integrity
• Get, want, and have the capacity to provide outstanding customer service
• Get, want, and have the capacity to assist with pre-leasing
• Get, want, and have the capacity to solve problems
• Get, want, and have the capacity to lease apartments
• Get, want, and have the capacity to support other team members
• Value clear processes
• Achieve weekly pre-leasing goals with a greater than 95% occupancy end goal
• Obtain a renewal retention rate of greater than 35%
• Effectively maintain a property delinquency rate of less than 1.5% per month

Responsibilities

• Provide outstanding customer service by staying connected with qualified leads
• Assist with pre-leasing, including communication with current and future residents, participating in promotional events, and working with the Community Manager to relate rightly with the local college
• Solve problems by overcoming objections
• Lease apartments and use the tools and resources available to close the sale
• Support other team members by assisting them as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed