Leasing Consultant - Conventional Property

Haverkamp PropertiesJohnston, IA
Onsite

About The Position

Haverkamp Properties is a 31-year-old family business with the purpose of “Create Communities Where You Love to LIVE” and to “maximize property values.” The company is working towards a 10-Year Target of seventeen thousand six hundred units under management. The ideal candidate will embrace core values of Service, Hard Work, Accountability, Results-Driven, and Integrity. This role involves providing outstanding customer service, assisting the Property Manager with resident communication and promotional events, solving problems, leasing apartments, and supporting team members. Success in this role is defined by valuing clear processes and excelling in Lead Generation, Lead Conversion, and Customer Fulfillment. The company provides training and emphasizes teamwork. This role is accountable for achieving weekly leasing goals with a 95%+ occupancy goal, obtaining a renewal retention rate of 35%+, and maintaining a property delinquency rate of less than 1.5% per month. The company operates on EOS, ensuring leaders provide clear directions, necessary tools, delegate appropriately, understand roles, set clear expectations, communicate well, and conduct regular one-on-one meetings.

Requirements

  • Achieve weekly leasing goals with a 95%+ occupancy goal
  • Obtain a renewal retention rate of 35%+
  • Effectively maintain a property delinquency rate of less than 1.5% per month
  • Value clear processes
  • Excel in Lead Generation
  • Excel in Lead Conversion
  • Excel in Customer Fulfillment

Responsibilities

  • Provide outstanding customer service by staying connected with qualified leads
  • Assist the Property Manager in communicating with current and future residents
  • Participate in promotional events
  • Build relationships with the community
  • Solve problems by overcoming objections
  • Lease apartments and use the tools and resources available to close the sale
  • Support other team members by assisting them as needed
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