Leasing Consultant & Office Administrative Assistant
About The Position
HallKeen Management Company is seeking a full-time, 40-hour-per-week Leasing Consultant & Administrative Assistant for Amy Lowell Apartments in Boston, Massachusetts. The position supports apartment marketing and leasing by conducting tours, meeting with prospects and applicants, and completing the application process. It also supports the Property Manager and provides prompt, efficient administrative team support to the property management office. As a first point of contact for residents and guests, the employee is expected to provide excellent customer service. The role suits an energetic, organized person who enjoys varied work in a supportive, team-based environment. Pay is $27 per hour plus a $100 commission for new leases.
Requirements
- Be organized and detail-oriented.
- Be adept with technology.
- Have strong written and oral communication skills.
- Be able to plan strategically and prioritize multiple projects.
- Have excellent customer service skills and a professional demeanor.
- Be proficient in Word, Excel, Publisher, Outlook, social media, and OneSite.
Nice To Haves
- Prior experience in property management or marketing.
- Bilingual ability.
Responsibilities
- Serve as a front-line office contact and interact with residents.
- Track work orders from entry through completion.
- Prepare invoices through AI VIC.
- Track Eversource utility information monthly.
- Track vendor certificates of insurance and workers’ compensation documentation.
- Manage the Low Income Tax Credit waitlist, including distributing and receiving applications, maintaining the waitlist in OneSite, conducting Top 10 outreach, interviewing applicants, and completing annual or biannual updates.
- Assist with resident recertifications, including annual interviews.
- Maintain resident files.
- Assist with annual apartment inspections and follow up on inspection-related work orders.
- Respond to and track marketing inquiries through KNOCK and Apartments.com.
- Conduct marketing tours and surveys.
- Create social media postings.
- Assist with the monthly newsletter.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health flexible spending account
- Dependent care flexible spending account
- Short-term disability insurance
- Long-term disability insurance
- Life insurance
- Home and auto discount program
- Vendor discount program
- 401(k) with matching contribution
- Accrued vacation, sick, and personal time
- Paid holidays
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
