Leasing Community Intern

Cardinal Group Career•Lubbock, TX

1d•Onsite

About The Position

The Leasing Community Intern delivers high-quality customer service to residents and prospective residents, collaborates with the community team, and supports the goal of full occupancy through resident retention, leasing available apartments, and pre-leasing future availability. The role includes front-desk and administrative work, leasing and lease-file tasks, community events and projects, and required training. Interns are scheduled for approximately 20 hours per week and must be available evenings and weekends, including on-call duties such as lock-outs and nightly rounds. The position is temporary and non-exempt, with hourly compensation and bonus eligibility. Interns work inside and outside apartment buildings and throughout the property, including amenities, with frequent exposure to outdoor conditions that may be unpleasant or hazardous. Duties require physical access to all areas of the property and the ability to work in all weather. Rare local travel may be required to assist other properties or attend training. Community Interns must re-apply annually; previous employment does not guarantee rehire.

Requirements

High school diploma or equivalent.
Be enrolled in a degree program at an accredited college or university and take at least 6 credit hours.
Have completed at least one year at the enrolled accredited college or university.
Maintain a cumulative GPA of at least 2.5; GPA is verified annually, and failure to meet the minimum may result in probation, suspension, or release from the position.
Be a current or future leaseholder of the community.
Live on the designated community floor as assigned by the Community Manager and in accordance with community guidelines.
Hold a valid driver’s license.
Be available to work approximately 20 hours per week, including evenings and weekends.
Be able to lift, carry, push, pull, or maneuver up to 40 pounds.
Embody the Cardinal Culture and Cardinal’s Core Values.
Meet the physical requirements of the position, including standing, walking, reaching, climbing, stooping or squatting, using hands, talking, hearing, and accessing all interior and exterior property areas.
Be able to work indoors and outdoors in all weather conditions.
Have the required close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Preferred career experience: Assistant, Administrative Assistant, Receptionist, Leasing Consultant, Real Estate Assistant, or Leasing.

Responsibilities

Provide consistently high-quality customer service to residents, prospective residents, and other Cardinal customers.
Perform administrative and front-desk tasks.
Participate in required Cardinal Way of Leasing and Cardinal U training.
Greet prospective clients, answer leasing calls, determine their needs and preferences, present the community and apartment homes, use feature-and-benefit selling, close sales, and follow up.
Complete lease applications and lease-file paperwork.
Pass third-party leasing shops and obtain Cardinal Way of Leasing certification.
Maintain accurate lease-file documentation and participate in audits as assigned by the Community Manager.
Maintain the cleanliness of the tour path.
Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors.
Participate in and assist with planning community events.
Assist with additional community projects as assigned by the Community Manager.
Perform on-call duties, including lock-outs and nightly rounds.
Work evenings and weekends.
Perform other related duties as assigned by the Team Leader.