Leasing Associate

RPM Living • Fort Worth, TX

1d • Onsite

About The Position

The Leasing Associate is responsible for leasing and marketing the property, maintaining positive resident relations, signing leases, and acting as a landlord on behalf of property owners. The role also includes clerical work related to housing applications, rent collection, maintaining occupancy in public housing developments, and recertifying tenants in other assisted housing. This is an on-site role based primarily in an office, with some work outdoors. A flexible schedule is required, including weekdays, nights, and weekends as needed.

Requirements

• At least 1 year of tax credit experience.
• Experience in property leasing, sales, and/or customer service.
• Knowledge of HUD/RAD/PBV/HOME rules and regulations and low-income housing program policies and procedures.
• Strong follow-up skills by email and phone.
• Ability to sit for extended periods while working at a desk, if required.
• Ability to climb stairs, if required.
• Ability to read documents, computer screens, and data.
• Ability to hear and understand verbal communications in person, by phone, or by computer.
• Ability to occasionally lift or carry files or office supplies weighing up to 20 pounds.
• Ability to use mobile devices and applications for work-related tasks.
• Ability to work a flexible schedule that may include weekdays, nights, and weekends, including Saturdays and Sundays, as business needs require.

Nice To Haves

• OneSite experience.
• Experience with Microsoft Office Suite, including Word and Excel.
• A valid driver’s license is preferred.

Responsibilities

• Prepare model and target apartments for showings and keep work areas, common areas, and the office clean and orderly.
• Complete lease forms or agreements and collect rental deposits.
• Market the property by answering questions, conducting tours, and promoting community amenities.
• Maintain thorough knowledge of lease terms, property specifications, and community policies.
• Complete resident move-outs in accordance with the Admissions and Continued Occupancy Policy (ACOP) and standard operating procedures.
• Maintain working knowledge of Housing Authority policies and procedures and explain changes that may affect residents’ housing.
• Regularly shop competitive properties and stay informed about market conditions.
• Develop and maintain a resident-retention program under the direction of the Property Manager.
• Maintain resident and property files.
• Handle resident requests and complaints courteously and efficiently.
• Maintain a professional appearance and attitude.
• Perform clerical work involving initial housing applications, rent collection, occupancy, and recertification of assisted-housing tenants.

Benefits

• Weekly pay for associates working on-site at an apartment community.
• Comprehensive healthcare coverage available for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed