Leasing Associate

Thalhimer Multifamily • Richmond, VA

9d

About The Position

Cushman & Wakefield | Thalhimer is seeking a Leasing Associate for its Thalhimer Multifamily team at NOVEL in Richmond, Virginia. The role supports the success of the residential community through leasing, marketing, customer service, and administrative work. The Leasing Associate engages prospective and current residents, helps promote the community and lease available apartments, and assists the Community Manager with administrative functions. Success requires strong communication and relationship-building skills, organization, attention to detail, technology proficiency, sales instincts, and a commitment to providing excellent service.

Requirements

• Ability to multitask and manage multiple responsibilities.
• Strong attention to detail and problem-solving skills.
• Dependability, flexibility, and ability to work well in a team environment.
• Passion for customer service and ability to relate to and engage with people.
• Proficiency with Microsoft Office, Excel, and Outlook.
• Experience with property management software.
• Strong communication, organization, and sales skills.

Nice To Haves

• MRI experience is preferred but not required.
• Genuine desire to make a difference in the community by delivering excellent service.

Responsibilities

• Participate in marketing efforts to attract prospective residents and promote the community’s features and benefits.
• Greet prospective residents and conduct tours of available apartments.
• Assist prospective residents with the application process.
• Provide prompt and professional customer service to current and prospective residents.
• Assist the Community Manager with administrative functions, including processing rent payments and maintaining community records.
• Build rapport with prospects, support leasing efforts, and follow through so prospects feel welcome.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed