Leasing Associate

RPM Living•Fort Worth, TX
•Onsite

About The Position

The Leasing Associate is responsible for leasing and marketing the property and maintaining positive resident relations. The role handles lease signings and acts as a landlord on behalf of property owners. It also involves clerical work related to housing applications, rent collection, maintaining occupancy in public housing developments, and recertifying tenants in other assisted housing. This position is based on site, primarily in an office setting, with occasional outdoor work. A flexible schedule is required, with weekday, evening, and weekend hours as needed to meet business needs.

Requirements

  • Ability to use mobile devices and applications for work-related tasks.
  • Ability to read documents, computer screens, and data.
  • Ability to hear and understand verbal communications in person and over the phone or computer.
  • Ability to work a flexible schedule that may include weekdays, nights, and weekends, including Saturdays and Sundays, as needed.

Nice To Haves

  • A valid driver’s license is preferred.

Responsibilities

  • Prepare model and target apartments for showings and keep work areas, common areas, and the office clean and orderly.
  • Complete lease forms or agreements and collect rental deposits.
  • Market the property by answering questions, conducting tours, and promoting community amenities.
  • Maintain thorough knowledge of lease terms, specifications, and community policies.
  • Complete resident move-outs in accordance with the Admissions and Continued Occupancy Policy (ACOP) and standard operating procedures.
  • Maintain working knowledge of Housing Authority policies and procedures and explain changes that may affect residents’ tenancy.
  • Shop competing properties regularly and stay informed about market conditions.
  • Develop and maintain an ongoing resident-retention program under the direction of the Property Manager.
  • Maintain resident and property files.
  • Handle resident requests and complaints courteously and efficiently.
  • Maintain a professional appearance and attitude.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage available for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging (DEIB) initiatives and Employee Resource Groups (ERGs).
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
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