Leasing and Administrative Assistant

Thrive Alliance•Columbus, IN

About The Position

The Leasing and Administrative Assistant (LLA) works directly with the housing services program managers and clients, and is responsible for implementing the administrative systems, procedures, and policies developed by the Housing Services program managers. The LLA performs a wide variety of duties associated with the rental leasing and with general office administration as well as ensuring documentation is gathered to meet funding grant obligations. This is a busy position that allows the employee to make a true difference in the quality of life for many individuals.

Requirements

High School Diploma or equivalent
Minimum of 2 years property management, social services, or customer service experience
Ability to multi-task and maintain a high level of detail orientation
Skilled with computer programs
Able to think logically and analytically
Use effective problem solving skills
Have a high level of customer service skills

Responsibilities

Posting rent payments
Preparing bank deposits
Editing payment information
Processing maintenance requests
Updating tenant information
Assisting Property Manager with tenant file organization including follow-up and compliance documentation necessary for file review
Preparing standard program communications, including notifications of renewals, late-rent letters and other correspondence as required
Scheduling client appointments
Taking applications
Signing leases and other documents
Maintaining annual calendar to ensure all reports and other business filing deadlines are met
Organizing and maintaining electronic and paper company files
Maintaining contractor files that document insurance, compliance, Federal ID and other construction-related requirements
Processing invoices, payments and managing online bank as directed
Assisting with audits
Tracking maintenance timesheets
Preparing environmental review reports
Preparing compliance reports
Tracking project development submission deadlines