Full Time Leasing Agent

MDI Management•Salem, OR

3d•Onsite

About The Position

MDI Management is seeking a highly motivated Leasing Agent to join our team. This position is ideal for someone with at least one year of strong customer service experience who enjoys interacting with prospects and residents in a fast-paced environment. While prior leasing experience is preferred, candidates with excellent communication and service skills are encouraged to apply.

Requirements

Minimum 1 year of strong customer service experience required
Excellent written and verbal communication skills
Professional presentation and positive attitude
Ability to work independently during scheduled hours

Nice To Haves

Previous apartment leasing experience preferred
Experience with AppFolio or similar property management software preferred
Strong organizational and time-management skills

Responsibilities

Professionally greet and qualify prospects using effective sales techniques
Conduct property and model tours, highlighting features and benefits
Complete guest cards and accurately track all leads
Follow up consistently with prospects and confidently close leases
Refer prospects to sister communities when appropriate
Assist applicants with completing applications, securing deposits, and coordinating move-ins
Secure signatures on lease documents and all move-in paperwork
Process applications including rental history verification, employment verification, and background checks
Document all prospect traffic (phone and walk-ins) daily
Maintain organized guest card filing per company procedures
Update vacancy reports daily by 10:00 a.m.
Prepare leases and renewals; accurately enter data into AppFolio
Post and update Craigslist ads multiple times daily
Refresh and maintain AppFolio marketing listings daily
Respond promptly to voicemails and emails each morning
Return missed calls and schedule appointments daily
Post community notices under supervision
Monitor advertising performance (Craigslist, Facebook, AppFolio, etc.)
Generate new leads through proactive outreach
Assist with distributing flyers, newsletters, and promotional materials
Conduct competitive market shops twice monthly and report findings
Conduct weekly vacant unit and patio walks; report maintenance needs
Ensure show units are clean, staged, and tour-ready
Perform daily and weekly clubhouse upkeep
Monitor exterior signage and property curb appeal daily
Assist with renewal offers and follow-up communication
Submit maintenance service requests in AppFolio and follow up as needed
Answer resident questions regarding rent, lease terms, amenities, and policies
Support resident events by distributing invitations and assisting with hosting