Leasing Agent
About The Position
Join Birgo and help us improve lives through real estate! Through compassionate and thoughtful interactions, this leasing agent plays a vital role in helping prospective residents find their next apartment in our Edgewater portfolio. Why you’ll love working here: We are Owner-Operators: We manage our properties in-house. That means clearer internal communication, faster answers for residents, and a collaborative team that values your opinion. A Career Launchpad: Starting as a leasing agent provides firsthand insight into property operations. It opens doors for meaningful professional growth. On-target earnings range from $46,000 to $70,000+ annually (comprising an $18+ hourly base + uncapped commissions). Balanced Schedule: A stable 40-hour-per-week schedule (including Saturdays and select evenings) with a predictable, recurring day off during the week. Birgo’s Values: Teamwork: We leverage one another's strengths to achieve more together. Humility: We admit our faults and strive to continuously improve. Rhinocerality: We charge hard after our highest priorities. Integrity: We do the right thing, even when it is costly. Vision: We innovate and adapt to improve lives. Excellence: We are dependable and accountable to produce quality results.
Requirements
- General knowledge of multifamily leasing principles, including Fair Housing
- 1+ year of experience in leasing, customer service, sales, or hospitality
- High school diploma
- Frequent travel between Shaker Heights and Edgewater
- Occasional travel to Pittsburgh
- Insured vehicle and valid driver's license
- Able to use a computer for a full workday
Nice To Haves
- Experience with property management and leasing software
Responsibilities
- Provide excellent customer service to prospective residents
- Lease market-rate apartments according to Fair Housing standards
- Respond promptly to all new inquiries, converting leads to applicants
- Manage calendar, schedule tours, and conduct showings
- Process rental applications quickly and accurately
- Establish rapport with residents and provide personalized service during the move-in process
- Verify all move-ins are fully completed, inspected, and documented
- Collaborate with property management and maintenance to maintain high occupancy
- Monitor listing postings and advertisements
- Escalate resident concerns to the Property Manager
- Other projects as assigned to help Birgo improve lives through real estate
Benefits
- Medical, vision, and dental health insurance with company contribution
- 401(k) retirement plan with employer match
- Paid time off, paid holidays, sick time, and mental health days
- Company profit-sharing program
- Healthy lifestyle reimbursement program
- Team outings and volunteer events
- Professional development stipend
- Discounted rates at Birgo properties
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
