About The Position

The Multi‑Family Leasing Agent is responsible for driving leasing performance across multiple residential communities by executing marketing initiatives, conducting suite showings, responding to prospect inquiries, and providing informed guidance on rental pricing. This role requires a strong understanding of local market conditions, competitor positioning, and rental trends, with the ability to translate market data into leasing conversations and pricing recommendations. The Leasing Agent serves as a front‑line brand ambassador, ensuring a high‑quality prospect experience while supporting revenue optimization through accurate market intelligence and disciplined execution.

Requirements

  • 1–3+ years of multi‑family leasing or residential property experience preferred
  • Familiarity with rent surveys, market comps, and pricing discussions
  • Strong understanding of multi‑family leasing fundamentals
  • Comfort interpreting market data and explaining pricing logic
  • Clear, professional communication skills (written and verbal)
  • High attention to detail in marketing and pricing accuracy
  • Ability to manage multiple properties and priorities simultaneously
  • Tech‑savvy with property management, CRM, and marketing platforms

Nice To Haves

  • Experience with multi‑property portfolios an asset
  • Experience with Excel, Yardi, RentCafe, or similar platforms an asset

Responsibilities

  • Conduct in‑person and virtual suite tours across assigned communities
  • Present suites professionally, highlighting features, finishes, and community amenities
  • Tailor leasing presentations based on prospect needs, budget, and timing
  • Follow structured follow‑up processes to convert leads to applications
  • Maintain accurate guest cards, showing activity, and leasing notes per company policies
  • Ensure suite availability, pricing, imagery, and descriptions are accurate and competitive
  • Recommend photo updates, promotional materials, and seasonal campaigns as needed
  • Respond promptly and professionally to inquiries via phone, email, online portals, and in person
  • Provide clear, accurate information regarding availability, pricing, incentives, and lease terms
  • Support resident retention by ensuring resident communication is passed on to appropriate property management contact
  • Provide input on rental pricing recommendations based on market comparables, current vacancy and absorption, and demand trends and leasing velocity
  • Support implementation of pricing updates for available and on‑notice suites
  • Communicate pricing rationale confidently and consistently to prospects
  • Flag pricing risks or opportunities to management based on market feedback
  • Maintain accurate, structured comp sets for each assigned property
  • Summarize findings and notable shifts for property management and leadership

Benefits

  • Unlimited career growth opportunities
  • Mentorship
  • A Corporate Giving Strategy supporting community development
  • Annual salary reviews
  • Performance bonuses
  • ‘Dress for your day’ policy
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