Leasing Agent | Country Bluff & Candlewood Apartments
About The Position
The Leasing Agent supports leasing, resident satisfaction, and upkeep of the property at Country Bluff & Candlewood Apartments. The role solicits prospective residents through advertising, phone inquiries, internet leads, and property tours, with a goal of achieving occupancy and rental targets, including a 45% closure rate on new leases and renewals or as directed. The Leasing Agent accurately prepares and administers leasing paperwork, applications, and leases; assists with market studies; and inspects the property and recommends improvements as needed to meet sales goals. The position helps ensure residents’ needs and concerns are addressed professionally and promptly, maintains a welcoming physical environment, and may plan or participate in community activities and other assigned projects. The Leasing Agent models resident-service standards alongside staff, uses equipment and supplies properly, follows cost controls and budget guidelines, and helps maintain company assets. The role also requires maintaining a clean and safe work environment in accordance with CSM and applicable local, state, and federal regulations, including the AWAIR program, and following CSM procedures for resident and employee incidents. The role requires at least one year of experience in the multifamily industry or a related customer-service field, a high school diploma or GED, strong computer and communication skills, attention to detail, problem-solving ability, and the ability to manage multiple priorities in a fast-paced environment. A valid driver’s license and safe driving record are required. The stated pay is $17.00–$19.00 per hour, and the position is eligible for commission and incentive bonuses. The shift is eight hours, with weekends as needed. A college degree or equivalent experience is preferred.
Requirements
- At least 1 year of multifamily industry experience or experience in a related customer-service field.
- High school diploma or GED.
- Attention to detail and strong computer skills.
- Ability to communicate well with people at all organizational levels and outside the organization.
- Ability to problem-solve with employees and residents.
- Ability to manage multiple priorities in a fast-paced environment.
- Current and valid driver’s license with a safe driving record.
Nice To Haves
- College degree or equivalent experience.
Responsibilities
- Solicit business to achieve occupancy and rental goals, including a 45% closure rate on new leases and renewals or as directed.
- Reach prospective residents through advertising and respond to phone inquiries, internet leads, and property tours.
- Accurately prepare and administer leasing activities, including paperwork, applications, and leases.
- Assist with market studies and inspect the property, making recommendations as needed to meet sales goals.
- Respond to residents’ needs and concerns professionally and promptly to support high resident satisfaction scores.
- Maintain the physical asset and provide a welcoming and pleasant environment for residents.
- Plan and participate in community activities and other assigned projects, as applicable.
- Work alongside staff to model appropriate resident-service standards.
- Use all equipment and supplies properly.
- Follow cost controls to reduce expenses and waste.
- Help manage and maintain company assets within budget guidelines and prolong the life of company property.
- Maintain a clean and safe work environment in accordance with CSM and applicable local, state, and federal regulations, including the AWAIR program.
- Follow CSM procedures for resident and employee incidents.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Company-paid life insurance
- Short-term disability coverage
- Company-paid long-term disability coverage for eligible employees
- 401(k) plan with company match
- Tuition reimbursement
- Voluntary benefits including critical illness, hospital indemnity, accident insurance, pet insurance, and identity theft coverage
- Time off
- Scholarship program
- Hotel discounts
- Commission and incentive bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
