About The Position

The Maintenance Technician is responsible for maintaining the cleanliness, appearance, safety, and overall condition of the community grounds, buildings, units, common areas, and equipment. The role performs light and preventive maintenance, completes work orders and unit turnover needs, conducts routine inspections, and helps maintain adequate supplies and equipment. The technician supports resident satisfaction through courteous and timely service, works collaboratively with colleagues, and follows company procedures, safety requirements, and Fair Housing laws. The role may include attending community activities outside normal business hours and assisting during natural or catastrophic disasters.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of residential or hospitality facilities experience.
  • Current and valid driver’s license with a safe driving record.
  • Attention to detail, a customer-focused approach, and ability to perform job duties in a fast-paced environment.
  • Ability to meet the physical demands of grasping, writing, lifting, carrying, reaching, standing, sitting, walking, repetitive motions, listening, hearing, and visual acuity.

Nice To Haves

  • CPO Certification for properties with pools, or the ability to obtain certification in accordance with policy guidelines.

Responsibilities

  • Maintain the cleanliness and condition of exterior grounds and assigned work areas, including general exterior cleaning, pool cleaning and chemical inspections, trash removal, and package or notice delivery.
  • Help maintain property appearance and curb appeal, including pet areas, flower beds, turf, potholes, shrubs, trees, irrigation, pruning, weeding, planting, and snow removal.
  • Maintain the maintenance shop, storage areas, and property common areas, including janitorial needs.
  • Perform light preventive maintenance in units, common areas, hallways, garages, grounds, pools, clubhouses, and on equipment.
  • Complete general work orders and unit turnover maintenance in a timely manner.
  • Conduct regular inspections of lighting, smoke and carbon monoxide detectors, and general property conditions.
  • Safeguard equipment and supplies, monitor inventory, place orders through the Community Manager, and follow cost-control practices.
  • Respond to residents courteously, professionally, and in a timely manner; contribute to resident satisfaction and collaborate with other areas as needed.
  • Conduct routine grounds inspections and follow company, local, state, and federal safety and risk-management requirements, including the AWAIR program.
  • Operate equipment safely, follow incident procedures, understand emergency procedures, maintain a clean and safe work environment, and assist during natural or catastrophic disasters.
  • Plan, organize, and prioritize work to meet required work volumes; follow attendance, appearance, grooming, work-rule, meeting, standard operating procedure, and Fair Housing requirements.
  • Attend residential community activities outside normal business hours when requested by the Community Manager.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company-paid life insurance
  • Short-term disability coverage
  • Company-paid long-term disability coverage for eligible employees
  • 401(k) plan with company match
  • Tuition reimbursement
  • Voluntary critical illness, hospital indemnity, and accident insurance
  • Pet insurance
  • Identity theft protection
  • Time off
  • Scholarship program
  • Hotel discounts
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