Leasing Agent | Country Bluff & Candlewood Apartments

CSM Careers • Rapid City, SD

1d

About The Position

The Leasing Agent supports leasing and resident satisfaction goals at Country Bluff & Candlewood Apartments. The role solicits prospective residents, responds to inquiries and leads, conducts property tours, and prepares and administers leasing paperwork. The agent also contributes to market studies, property presentation and maintenance, community activities, cost control, and compliance with company and regulatory procedures. The position pays $17.00–$19.00 per hour and is eligible for commission and incentive bonuses. The shift is eight hours, with weekends as needed.

Requirements

• At least one year of multifamily industry experience or experience in a related customer service field.
• Detail-oriented, with strong computer skills.
• Ability to communicate well with people at all levels, both inside and outside the organization.
• Ability to problem-solve with employees and residents.
• Ability to manage multiple priorities in a fast-paced environment.
• Current, valid driver’s license and a safe driving record.
• High school diploma or GED.

Nice To Haves

• College degree or equivalent experience.

Responsibilities

• Solicit business to achieve property occupancy and rental goals, including a 45% closure rate on new leases and renewals or as directed.
• Reach prospective residents through advertising and promote the property by responding to phone inquiries and internet leads and conducting property tours.
• Accurately prepare and administer leasing activities, including paperwork, applications, and leases.
• Assist in completing market studies.
• Inspect the physical product and make recommendations as needed to achieve sales goals.
• Support high resident satisfaction by responding to resident needs and concerns professionally and promptly.
• Maintain the physical asset to provide a welcoming and pleasant environment for residents.
• Plan and participate in community activities and other assigned projects as needed.
• Work alongside staff to model appropriate resident service standards.
• Use equipment and supplies properly.
• Follow cost controls to reduce expenses and waste.
• Help manage and maintain company assets within budget guidelines and prolong the life of company property.
• Maintain a clean and safe work environment in accordance with CSM and local, state, and federal regulations, including the AWAIR program.
• Follow CSM procedures for resident and employee incidents.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Company-paid life insurance
• Short-term disability coverage
• Company-paid long-term disability coverage for eligible employees
• 401(k) plan with company match
• Tuition reimbursement
• Voluntary critical illness, hospital indemnity, accident, pet insurance, and identity theft benefits
• Time off
• Scholarship program
• Hotel discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED