Leasing Administrator

Aston Carter•Town of Brookhaven, NY

6d•Onsite

About The Position

We are seeking a Leasing Administrator to support leasing, sales, and administrative operations at a large, high-occupancy residential apartment community in Bellport, NY. This role is ideal for a customer-focused professional who enjoys working in a fast-paced environment, interacting with residents, and supporting leasing efforts through organization, communication, and attention to detail. The community consists of 795 units with approximately 96% occupancy, and you will work as part of a collaborative onsite team of about 10 employees.

Requirements

At least 1 year of experience in leasing, property management, or a related residential real estate role
Strong customer service skills with a professional, friendly demeanor
Ability to answer phones and manage multiple communication channels
Solid computer and data entry skills
Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
Excellent verbal and written communication skills
Highly organized and detail-oriented with the ability to multitask
Customer-focused mindset with strong problem-solving abilities
Availability to work evenings or weekends as required

Nice To Haves

Experience working in apartment or residential communities
background in real estate, leasing, or sales-based customer service
Experience with Entrata property management software
Ability to thrive in a fast-paced, high-occupancy environment
Strong collaboration skills and comfort working within an onsite team

Responsibilities

Greet and assist prospective residents, providing detailed information about available units, pricing, lease terms, and community amenities
Conduct professional property tours and highlight features aligned with prospect needs
Prepare, explain, and execute lease agreements in compliance with company policies and legal requirements
Follow up with prospects to support leasing goals and promote available units
Respond promptly and professionally to inquiries via phone, email, and in-person visits
Answer phones and direct calls or messages to appropriate team members
Address resident questions and concerns to ensure a positive customer experience
Coordinate with maintenance teams to ensure timely resolution of service requests
Process rental applications, verify references, and conduct credit and background checks
Maintain accurate records for leases, renewals, move-ins, move-outs, and occupancy reports
Perform data entry and general administrative tasks using property management software and Microsoft Office tools
Support daily leasing office operations to ensure a welcoming and organized environment