Leasing Administrator (contract)

Homestead Land Holdings Limited•Kingston, ON

2d•CA$45,000 - CA$47,000•Onsite

About The Position

The Leasing Administrator will be responsible for monitoring email and phone lines for rental inquiries, processing rental applications, maintaining communication with on-site rental offices, and ensuring lease packages are finalized. This role also involves processing tenant requests, maintaining reports, and providing tenant reference information. The position requires excellent communication and computer skills, the ability to meet deadlines, and an enthusiastic attitude.

Requirements

Must be proficient in Word & Excel and the ability to learn new programs
Excellent verbal and written communication
Excellent interpersonal skills
Excellent computer and related technology skills
Must be able to meet deadlines
Must be proficient on the telephone
Must be able to bring an enthusiastic attitude to a team environment
Satisfactory reference check
Criminal records clearance

Nice To Haves

Proficiency in Yardi Voyager and Rent Cafe is an asset
Bachelor Degree/Diploma from a recognized college or university is an asset

Responsibilities

Monitor email and Central Rentals telephone line and respond promptly to rental inquiries
Forward applicable rental inquiries to site offices for response and follow up
Process assigned on-line rental applications including completing Screening, Landlord references and verification of provided documents.
Forward tenant inquiries to Leasing Manager, Property Manager, AVP or Accounting (depending on nature of inquiry)
Maintain open communications with on-site Rental Offices at all times and respond to questions/concerns promptly
Assist in coverage for other portfolios when required due to vacation, etc.
Approve or decline Rental Applications based on all information available through reference checks and Consumer Reports
Confer with Leasing Manager/AVP/Property Managers regarding "questionable" applications prior to finalizing decision to accept or decline
Contact Applicants notifying them of application outcome i.e. approved or declined
Ensure lease and lease packages are finalized and distributed in a timely manner.
Follow-up on lease outstanding signatures through regular monitoring of applicable reporting and following up with Leasing Assistant, staff and/or applicants.
Complete assigned duties required for Notices to Vacate/Extend/Rescind
Process Tenant requests to add occupants or leaseholders as well as responsibility letters
Update and distribute Rent Maps when required
Provide secondary backup for branch administration team when required
Process Requests to Rescind for approval by Property Managers
Review and maintain Availability Reports to ensure accuracy
Prepare weekly Vacancy Report utilizing accurate record-keeping and provide to Leasing Manager in a timely manner
Maintain digital filing through the upload of rental related documents where applicable.
Provide tenant reference information for external landlords
Other duties as assigned