Contract Administrator

A Family of Brands•Twinsburg, OH

7d•Hybrid

About The Position

Great Day Improvements is seeking a Contract Administrator to manage the lifecycle of vendor, software, SaaS, professional services, cloud, MSP, hardware, and other technology-related contracts, with an initial focus on Enterprise Technology & Intelligence (ETI) and the potential to expand enterprise-wide. This is an operational and analytical role focused on contract visibility, renewal governance, cost optimization, vendor accountability, and business risk awareness. The Contract Administrator will ensure contracts are actively managed, help the organization reduce waste, avoid unnecessary spending, improve vendor oversight, and enforce commercial terms. This role will serve as ETI’s contract management owner and will partner closely with Finance, Procurement, ETI leaders, and business stakeholders to improve visibility, renewal discipline, reporting, and vendor accountability. The Contract Administrator does not provide legal advice or independently approve legal terms but is responsible for summarizing key contract terms, identifying business risks, tracking obligations, and supporting timely decision-making.

Requirements

Experience managing vendor, commercial, technology, software, SaaS, finance, procurement, operations, or business contracts.
Strong ability to interpret contract language and translate key terms into business-relevant insights.
Experience maintaining contract trackers, renewal calendars, vendor records, governance processes, or financial tracking records.
Strong Excel and data tracking skills, including the ability to maintain contract inventories, renewal calendars, spend summaries, and status reporting.
Ability to identify and summarize key contract terms such as renewal dates, notice periods, pricing increases, SLAs, termination rights, ownership, and accountability.
Strong organizational skills with the ability to manage multiple contracts, timelines, vendors, and stakeholder requests.
Ability to communicate clearly with business leaders and cross-functional partners.
Comfort working with confidential vendor, financial, and contract information.
Strong attention to detail and follow-through.
Ability to work cross-functionally with ETI, Finance, Procurement, Legal, and business stakeholders.

Nice To Haves

Experience with technology, SaaS, software licensing, cloud services, MSP agreements, telecom, hardware, professional services, or IT vendor contracts.
Experience supporting vendor management, procurement, finance operations, technology operations, or contract lifecycle management.
Experience creating dashboards, executive summaries, contract status reports, renewal reports, savings reports, or vendor spend summaries.
Familiarity with SharePoint, Excel, contract repositories, CLM platforms, ITSM tools, procurement systems, vendor management platforms, or AI-assisted document review tools.
Experience using AI tools for document review, contract summarization, or risk identification.
Bachelor’s degree in Business, Finance, Operations, Information Systems, or a related discipline, or equivalent experience.

Responsibilities

Establish and maintain a complete, centralized inventory of ETI vendor and software contracts, organizing them within the designated enterprise repository with accurate metadata.
Ensure contracts are current, accessible, clearly documented, and easy for authorized stakeholders to locate, maintaining accurate tracking of contract status, ownership, key dates, renewal requirements, and business contacts.
Identify missing, incomplete, outdated, or duplicate contract records and partner with stakeholders to resolve gaps.
Create and manage a proactive contract renewal calendar with advance alerts at least six months prior to expiration, preventing unintended autorenewals.
Partner with ETI and business leaders to evaluate renewal decisions, including whether to renew, renegotiate, replace, consolidate, or terminate agreements.
Track notice periods, cancellation windows, renewal terms, uplift language, and required approval timelines, escalating upcoming renewals, decision delays, or contract risks to leadership.
Identify unused, underutilized, redundant, or overlapping contracts and recommend opportunities for termination, consolidation, or renegotiation.
Track commercial terms including pricing, annual increases, SLAs, credits, penalties, termination rights, and usage commitments.
Support vendor negotiations by surfacing contractual leverage, renewal timing, pricing terms, financial impact, and performance concerns.
Document cost savings, avoided spend, reduced risk, and vendor performance improvements.
Partner with Finance and ETI leadership to improve visibility into vendor spend, contract value, and renewal obligations.
Review contracts for key business terms and risks, including renewal language, termination rights, pricing protections, SLAs, data ownership, liability, confidentiality, service obligations, and usage requirements.
Summarize contract terms in a clear, business-friendly format for leaders and stakeholders.
Use AI-assisted tools, where appropriate, to summarize contracts, identify potential risks, and compare vendor language against internal expectations or standards.
Partner with Legal, Procurement, Finance, and ETI leadership as needed while owning day-to-day contract tracking, analysis, and reporting.
Ensure business stakeholders understand key obligations, risks, deadlines, and decision points.
Develop a repeatable contract lifecycle management process from intake through expiration.
Create standard contract summaries, dashboards, trackers, and leadership reporting.
Build and maintain contract trackers, renewal calendars, spend summaries, risk logs, and status reports.
Integrate contract milestones into IT service management, project tracking, or workflow tools where appropriate.
Support the development of standard processes for contract intake, review, storage, renewal management, and stakeholder communication.
Recommend improvements to contract tracking, reporting, repository organization, and vendor governance processes.
Serve as a key coordination point between ETI, Finance, Procurement, and business leaders for vendor contract management.
Communicate upcoming renewals, contract risks, vendor obligations, and decision needs clearly and proactively.
Support leadership decision-making by providing accurate contract data, financial context, and risk summaries.
Help create structure and accountability around vendor and contract ownership.
Maintain confidentiality and professionalism when handling vendor, financial, legal, and contract-related information.