Lease Administrator

RECHTIEN INTERNATIONAL TRUCKS INC•Columbia, SC

10h

About The Position

The Lease Administrator will be responsible for managing various aspects of the rental operations, including customer interaction, vehicle coordination, file maintenance, and billing. This role requires strong organizational skills, attention to detail, and excellent communication abilities to support both customers and internal departments.

Requirements

Professional and customer-focused demeanor.
Ability to maintain accurate records.
Knowledge of rental rates, agreements, and billing.
Familiarity with tracking monthly mileage.
Experience in preparing and processing billing.
Understanding of company policies and compliance checklists.
Ability to communicate effectively regarding vehicle damage and repairs.
Experience with accounts receivable activities.
Proficiency in managing customer insurance certificates.
Strong organizational and administrative follow-up skills.

Responsibilities

Answer incoming phone calls and greet walk-in customers in a professional and customer-focused manner.
Coordinate the check-in and check-out process for rental trucks and equipment.
Maintain accurate vehicle, customer, and rental contract files.
Perform daily yard inspections and monitor the status and availability of all rental units.
Communicate regularly with Service Departments and Body Shops regarding vehicle readiness, repairs, and maintenance updates.
Maintain knowledge of current customer rental rates, agreements, and billing requirements.
Collect and track monthly mileage for contract rental vehicles to support accurate billing.
Prepare and process daily, weekly, and monthly rental billing for all South Carolina rental customers.
Maintain contract files in accordance with company policies and established compliance checklists.
Communicate with customers regarding vehicle damage, repair needs, and related documentation.
Assist with accounts receivable activities, miscellaneous customer billing, and fuel reconciliation processes.
Maintain and monitor customer insurance certificates to ensure proper coverage and current expiration dates.
Support overall rental operations through accurate documentation, organization, and administrative follow-up.