Learning Systems & Content Specialist

Inmar Intelligence•Rogers, NC

About The Position

Under a manager’s supervision, the Learning Systems & Content Specialist executes learning management system (LMS) projects and content deliverables and works cross-functionally with partners to develop learning and development and talent management strategies across the organization. The role promotes company-wide efficiency, maximizes resources, and optimizes systems and processes to support associate satisfaction and positive experiences throughout the associate journey. It also administers, monitors, and updates online talent and learning and development resources. As a contract team member, the specialist contributes to evolving strategies for improving Inmar’s talent and leads projects to improve LMS systems and talent learning and development processes. The role coordinates and evaluates LMS processes, content, and enrollment; identifies learning needs and skill gaps; partners with HR and organizational leaders on talent and development programs; and creates and manages learning content and initiatives. It develops and delivers learning programs using varied methodologies and adult learning principles, manages vendor relationships, and oversees program logistics and feedback collection. The specialist also analyzes learner performance, designs internal training to improve the associate experience, and leads projects to improve systems and processes. The job requires a bachelor’s degree in Business, Human Resources, Communications, or a comparable field, along with 3–5 years of related professional experience or an equivalent combination of experience and training. The position is described as a contract role and requires U.S. work authorization without current or future employer sponsorship. Inmar is an equal opportunity employer, including disability and veterans.

Requirements

Bachelor’s degree in Business, Human Resources, Communications, or another comparable field.
3–5 years of related professional experience, or an equivalent combination of experience and training that provides the knowledge, skills, and abilities needed for the role.
Demonstrated project and program management experience, including organization, attention to detail, and keeping multiple tasks and projects on track.
Excellent communication and influencing skills, with the ability to communicate credibly and effectively, verbally and in writing, with audiences at all management levels.
Ability to work autonomously and effectively in a fast-paced, complex, multitasking virtual environment.
Proficiency with Microsoft Office and G Suite.
Teamwork skills, including building relationships and working cooperatively with internal and external partners.
Problem-solving skills, including gathering and analyzing information and evaluating potential solutions.
Written, oral, and visual communication skills for conveying and receiving information concisely and clearly.
Integrity, including taking responsibility, telling the truth, following through on commitments, and respecting confidentiality.
Ability to establish and communicate goals aligned with the business mission.
Analytical and critical-thinking ability, using a logical, systematic, sequential approach.
Ability to meet the described physical demands, with reasonable accommodations available for individuals with disabilities.
Authorization to work in the United States without the need for employer sponsorship now or in the future; the position is not eligible for student visa sponsorship, including F-1 OPT or CPT.

Responsibilities

Coordinate, facilitate, and evaluate LMS processes, content, and enrollment.
Research and conduct needs assessments to identify skill gaps and high-priority learning and development areas for associate groups; create training plans and identify opportunities to use third-party resources.
Partner with HR and organizational leaders to coordinate and implement talent, learning, and development programs and evaluate talent needs and growth areas.
Create and maintain learning initiatives with key team members, developing engaging content for target audiences, including conceptualizing, writing, editing, and producing customized communication plans and marketing materials.
Refine and deliver results-driven learning and development programs using varied training methodologies, techniques, concepts, tools, and practices that adhere to adult learning theory.
Develop and manage relationships with company-approved vendors and establish standards for assessing vendor performance.
Serve as project manager for programs, overseeing daily logistics, training technology coordination, trainee communications, and post-workshop evaluation and feedback collection.
Work with organizational leaders and Talent and HR teams to analyze learner performance and develop and prescribe additional learning interventions.
Design and develop internal training to improve the associate experience.
Lead projects aimed at improving systems and processes.
Administer, monitor, and update online resources related to talent and learning and development.