Learning Support Specialist

Universities of Wisconsin•Madison, WI

21h•$60,000 - $80,000•Onsite

About The Position

The Learning Support Specialist position in the School of Pharmacy at the University of Wisconsin-Madison, will enhance student learning, academic performance, and retention through individualized academic coaching, instructional support, and skill‑development programming. Through collaborations with faculty and academic advisors, this role focuses on: Providing proactive support and interventions for pharmacy students who may be academically at risk or navigating high‑stakes coursework and assessments. The use of evidence-based academic support practices, peer education models, and student success strategies to train, coach, develop, and supervise students, student leaders, and peer educators, including undergraduate and graduate student employees. Using student success data for program evaluation and continuous improvement. This full-time position is under the supervision of the Associate Dean for Student Affairs in the School of Pharmacy.

Requirements

Familiarity with learning theory, educational psychology, and adult learning principles
Strong collaboration and communication skills
Experience with data collection and analysis
Excellent organizational, analytical, and project management skills
Bachelor's degree required

Nice To Haves

Experience teaching at the postsecondary level
Experience coordinating academic support programs such as tutoring, supplemental instruction, peer mentoring, or similar initiatives
Experience designing and facilitating workshops, orientations, or trainings
Experience with academic advising, educational coaching, or counseling in higher education
Experience in health sciences or professional programs, particularly medical or pharmacy education
Familiarity with curriculum requirements in medical or pharmacy education
Master's degree preferred

Responsibilities

Provides supplemental instruction for students enrolled in classroom, online, and/or laboratory courses in a variety of formats such as one-on-one sessions, group sessions, peer mentor sessions, and seminars
Works to develop and/or design curriculum and/or techniques for instruction in a disciplinary area and suggests new ways of effective instruction within that discipline
Develops teaching techniques that enhance course effectiveness in alignment with desired outcomes and established strategy and may train other staff in use of said instructional techniques
May supervise the day-to-day activities of work unit employees involved in instructional support
May participate in strategic planning and grant proposals for instructional development, new teaching methods, and program direction
Meets with students for intake and general assessment and makes referrals to others on campus as appropriate
Assesses learner performance and may prepare reports recommending instructional improvements
Assists in defining the objectives of the program and plays a major role in carrying out program duties