Learning Support Manager (APAC)

Cadmus

1d • Remote

About The Position

At Cadmus, a global edtech company built specifically for higher education, the mission is to provide 1 billion students with access to high-quality education by 2050. Cadmus partners with universities across APAC, the UK, and EMEA to enhance assessment and learning for educators and students, operating in over 50 countries. The company is expanding its team in APAC and is seeking a Learning Support Manager. This role involves working directly with academics to design effective assessments and improve teaching practices in the AI era. The manager will report to the Director of Learning and will primarily engage with academics by running workshops, consulting on assessment redesign, and supporting teachers through pilot and enterprise rollouts. The ideal candidate is passionate about teaching, skilled in pedagogy, AI-literate, and comfortable interacting with academics.

Requirements

• A bachelor's degree
• 5+ years building and running learning experiences for adult learners (teacher, trainer, tutor, learning designer, or similar)
• Solid grounding in pedagogy, especially around assessment design and academic integrity
• Experience supporting users of a product, software or otherwise
• A track record of managing complex projects to completion, both solo and in a team
• A warm, confident presence in front of a room and one-on-one
• Strong writing: you can draft a clear email, training agenda, or facilitator guide

Nice To Haves

• You care about the craft of teaching and think deeply about assessment
• You can win people over quickly, especially skeptical academics
• You're organised, disciplined, and juggle multiple stakeholders without dropping things
• You're detail-oriented when it counts, and you love solving problems for users
• You're curious about how AI is changing higher education, and you want to be in the middle of figuring it out

Responsibilities

• Run workshops, webinars, and training sessions that academics actually want to come to
• Build trust with current and prospective teacher users in one-on-ones and group settings, both in-person and online
• Consult on assessment design: scaffolded, pedagogically sound briefs that help students do their best thinking
• Handle inbound support for teachers and students (fast, clear, warm)
• Manage multiple pilot and enterprise implementation projects from kickoff to go-live

Benefits

• A remote-friendly, flexible working culture; where you can work from any global location.
• Learning allowances; because we don’t just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team).
• A diverse and inclusive workplace where there are no barriers to anyone succeeding.
• A surrounding team of mission-driven individuals who genuinely love what they do.
• Mentoring and succession planning for your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level