Analyst-Business 3
Trident Consulting•Irwindale, CA
•Remote
About The Position
Trident Consulting is seeking a Learning Specialist for a client in Los Angeles, California. The role is remote, with local candidates preferred, and is a contract position with a duration of 6+ months, potentially extended. The pay rate is $38 per hour on W-2, all inclusive. The Learning Specialist will evaluate the effectiveness and business impact of enterprise-wide training programs. The role partners with business leaders, subject matter experts, program owners, and HR to develop measurement strategies, evaluation plans, data analyses, dashboards, and actionable recommendations. The ideal candidate has experience in training evaluation, learning analytics, survey design, data analysis, and stakeholder communication.
Requirements
- 5–7 years of combined experience in Learning & Development or Training.
- Experience in training and development and program evaluation.
- Experience developing and implementing evaluation methodologies, including questionnaires, surveys, focus groups, observations, and interviews.
- Experience with survey platforms such as Alchemer, SurveyMonkey, or Qualtrics.
- Hands-on experience using the Kirkpatrick model.
- Strong experience analyzing large and complex datasets.
- Experience creating reports, dashboards, and presentations.
- Strong communication and presentation skills, including the ability to explain complex information to technical and non-technical audiences.
- Strong organizational skills and the ability to manage multiple projects and changing priorities.
- Ability to work independently, take ownership, and deliver accurate results.
- Strong interpersonal skills and ability to build effective relationships with stakeholders.
- Bachelor's or Master's degree in Industrial & Organizational Psychology, Human Resources, or a related discipline.
Nice To Haves
- Experience developing enterprise-wide or company-wide measurement strategies.
- Experience creating dashboards using Power BI.
- Knowledge of SuccessFactors Learning (LMS).
Responsibilities
- Develop and lead training measurement and evaluation strategies aligned with business objectives.
- Partner with leaders, program owners, subject matter experts, HR, and stakeholders to define success measures, KPIs, and evaluation plans.
- Conduct job, task, stakeholder, and learning needs analyses to identify performance gaps and business needs.
- Evaluate training effectiveness through participant feedback, learning outcomes, behavior change, and business results.
- Design and maintain surveys, questionnaires, assessments, and evaluation tools.
- Collect and analyze quantitative and qualitative data from surveys, interviews, focus groups, observations, and business metrics.
- Apply the Kirkpatrick model to evaluate training effectiveness.
- Analyze complex data and translate findings into clear, actionable insights and recommendations.
- Develop reports and dashboards to communicate program performance and business impact.
- Present findings and recommendations to stakeholders, department leaders, and senior management.
- Provide functional guidance to analysts supporting data collection, analysis, reporting, and dashboard development.
- Establish and maintain evaluation standards, methodologies, and governance practices across learning programs.
- Manage multiple projects and priorities while ensuring accuracy, accountability, and timely delivery.
