Business Analyst 3

Ampcus Inc. • Austin, TX

3d

About The Position

The Business Analyst performs advanced, senior-level business analysis across multiple projects, with a focus on major software enhancements and system rewrite initiatives. The role serves as a liaison between business stakeholders and software development teams, translating business needs into clear, actionable requirements. The Business Analyst participates throughout the software development life cycle (SDLC), manages requirements specifications, tracks requirements fulfillment, and verifies that requirements are met, including those related to post-implementation enhancements.

The role includes eliciting and analyzing requirements, documenting business and system needs, creating visual representations of workflows and requirements, managing requirements and deadlines, following change control procedures, maintaining traceability, and coordinating user acceptance testing (UAT).

Requirements

• At least 8 years of experience eliciting requirements through customer interviews and creating well-written system requirements.
• At least 8 years of experience with software development life cycles (SDLCs).
• At least 8 years of experience in business process re-engineering and software process flow improvement.
• At least 8 years of experience developing user stories and use cases in accordance with business analysis best practices.
• At least 8 years of experience designing mockups and/or wireframes that conform to UX best practices.
• At least 8 years of demonstrated strong communication and facilitation skills.
• At least 8 years of demonstrated strong writing and organizational skills.
• At least 4 years of documented work experience with Atlassian Jira issue-tracking software.

Nice To Haves

• At least 4 years of documented experience working for or closely with an education agency or education vendor.
• At least 3 years of documented work experience with Modern Requirements requirements management software.
• At least 2 years of experience supporting complaint and case management workflows, including intake, investigation, and resolution.
• At least 2 years of experience with educator certification processes, federal or state grant programs, or state funding programs.

Responsibilities

• Elicit requirements through JAD sessions, requirements workshops, interviews, document analysis, storyboards, surveys, site visits, use cases, scenarios, competitive product analysis, and task and workflow analysis.
• Identify user needs, business processes, pain points, and system capabilities using advanced analysis techniques.
• Analyze opportunities to automate or improve existing systems and business processes.
• Translate elicitation findings into business requirements, functional requirements, use cases, user stories, and software requirements specifications.
• Use standard templates and ensure requirements documentation is clear, concise, unambiguous, and consistent with business analysis best practices.
• Create process flows, context diagrams, UML diagrams, wireframes, and mockups to represent business requirements and workflows.
• Ensure mockups and wireframes align with UX best practices.
• Participate actively throughout the SDLC.
• Manage deadlines and follow change control procedures.
• Track requirements status and maintain requirements traceability.
• Coordinate User Acceptance Testing (UAT).
• Verify that requirements are fulfilled and manage requirements associated with post-implementation enhancements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed