Learning Product Specialist, Public Sector

Adobe•Washington, DC

1d•Remote

About The Position

Adobe’s Learning Products help organizations onboard, upskill, and engage learners at scale—internally and externally. Adobe Learning Manager (a modern learning management system) enables personalized learning experiences, skills development, and robust reporting, while Adobe Connect powers immersive virtual classrooms, webinars, and collaboration experiences. We are seeking an experienced Learning Product Specialist to engage with Adobe’s top accounts and exceed sales targets by selling Adobe Learning Manager and Adobe Connect. The Product Specialist will drive net-new revenue and expand existing customer relationships within an assigned territory. The individual will be comfortable navigating enterprise organizations, identifying cross-sell opportunities across Adobe’s Learning Products, and partnering closely with Account Executives and internal teams. The ideal candidate is an energetic, driven individual with a “hunter” mentality who takes ownership of their territory to drive significant growth and has a proven track record of overachievement in closing complex enterprise deals.

Requirements

Minimum 7+ years of solution sales experience selling SaaS solutions to large, complex organizations (experience with LMS, learning platforms, HR tech, or collaboration/virtual events solutions preferred).
Ability to forge and maintain good business relationships.
Effective analytical and computer skills.
Excellent communication and presentation skills with a best-in-class customer service approach.
Ability to remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/opportunities and recommending an approach to solving problems and pursuing opportunities.
Ability to work well in a team environment, acting as a liaison with all other organizations within Adobe, including Sales, Engineering, and Marketing.
Strong understanding of web technologies and modern SaaS architectures; familiarity with SSO, integrations, Artificial Intelligence, and Government security requirements is a plus.
Knowledge of learning and development (L&D) and enablement functions, LMS/learning experience design concepts, and virtual classroom/webinar delivery use cases (preferred).
Demonstrated ability to sell enterprise solutions in a 100% remote environment through strong digital selling skills, including effective written communication, social selling, and engaging online presentations.
Discipline – skill in managing time and resources, and a sound approach to qualifying opportunities, are essential.

Nice To Haves

Experience with LMS, learning platforms, HR tech, or collaboration/virtual events solutions.
Familiarity with SSO, integrations, Artificial Intelligence, and Government security requirements.
Knowledge of learning and development (L&D) and enablement functions, LMS/learning experience design concepts, and virtual classroom/webinar delivery use cases.

Responsibilities

Drive specific product revenue for Adobe Learning Manager and Adobe Connect within named accounts.
Build strong, lasting relationships with customers by understanding their learning, enablement, and virtual engagement goals.
Acquire and maintain a working knowledge of Adobe Learning Manager and Adobe Connect capabilities, roadmaps, and common use cases.
Convert customer challenges (training delivery, learner engagement, skills development, and virtual events) into sales and revenue opportunities.
Maintain an active pipeline of forecasted sales to meet and exceed quarterly and annual quota objectives.
Improve overall customer satisfaction by aligning solutions to learner needs and supporting successful adoption in assigned accounts.
Formulate and execute a sales strategy within the assigned territory; develop and maintain strategic account plans for Adobe’s Learning Products.
Partner with field marketing to drive awareness and attendance for webinars, virtual events, workshops, and other learning-related campaigns.
Acquire and integrate industry and geographic knowledge related to learning technology trends, virtual delivery, and the LMS/virtual classroom competitive landscape.