Learning & Outreach Manager (Adult Programs) (4520)

Taft Museum Of Art•Cincinnati, OH

8d•Onsite

About The Position

The Taft Museum of Art, located in downtown Cincinnati, is seeking a full-time Learning & Outreach Manager (Adult Programs) to join our team. This position reports to the Director of Learning & Outreach and plays a key role in developing and delivering dynamic, engaging experiences for adult audiences. We are looking for a positive, highly organized team player who communicates proactively, demonstrates strong attention to detail, and effectively manages multiple priorities. The ideal candidate will have excellent communication and collaboration skills, along with a passion for creating exceptional visitor experiences. This is a rare opportunity to join the staff of one of the nation’s finest small art museums and contribute to meaningful community engagement through innovative programming.

Requirements

Demonstrates a clear understanding of and commitment to the museum’s mission and goals.
Consistently models and reinforces the core values of respect, integrity, excellence, creativity, and collaboration.
Possesses strong interpersonal and communication skills, both verbal and written.
Builds effective working relationships and collaborates successfully across departments.
Highly organized with the ability to manage multiple priorities simultaneously.
Meets deadlines and delivers work in an efficient and effective manner while supporting the Learning & Outreach team.
Highly motivated, creative, and articulate professional with a goal-oriented mindset.
Demonstrates the ability to work independently and collaboratively in a small, entrepreneurial, mission-driven environment.
Demonstrates strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience working in a Windows-based environment.
Thinks creatively and develops innovative approaches to engage diverse audiences through programming and outreach.
Maintains a flexible schedule, including availability for evenings and weekends as needed.
Adapts to changing priorities and responsibilities in a dynamic work environment.
Proactively identifies opportunities and solutions.
Demonstrates forward-thinking, innovation, and strong decision-making abilities.
Consistently meets performance expectations and deadlines in a fast-paced environment.
Works effectively with minimal supervision and takes ownership of responsibilities.
Identifies opportunities to improve workflows, processes, and procedures to increase efficiency and effectiveness.
Effectively analyzes information, solves problems, and makes sound decisions.
Demonstrates emotional maturity, good judgment, and the ability to remain calm under pressure.
Delivers exceptional service to all audiences, including visitors, volunteers, staff, board members, and docents, ensuring a welcoming and engaging experience.
Bachelor’s degree in a related field such as art education, arts administration, museum studies, art history, or hospitality; or an equivalent combination of education and experience required.
Minimum of one year of experience coordinating and scheduling a variety of activities in a professional work environment.
Must possess a valid driver’s license and reliable transportation.
Ability to climb stairs and stand for extended periods (up to three hours at a time) is required.

Nice To Haves

A Master’s degree is preferred.
Experience conceptualizing and implementing innovative museum or community-based programs is preferred.

Responsibilities

Develops and implements programs from concept through execution in alignment with the Taft Museum of Art’s strategic plan and Learning & Outreach core principles, with an emphasis on adult audiences.
Collaborates with internal departments to coordinate and communicate all program logistics and operations.
Partners with the Marketing team to develop program messaging and contributes to promotional content across communication channels.
Collects and analyzes participant feedback through surveys and other evaluation tools to inform continuous improvement.
Cultivates and maintains relationships with community partners, artists, and stakeholders to support program development and audience engagement.
Expands outreach efforts by designing and delivering programs that engage new and nontraditional audiences, both onsite and offsite.
Provides administrative and project support to the Learning & Outreach team to enhance departmental capacity.
Maintains accurate records of community partners, including contact and demographic information, as needed.
Tracks program data and maintains records to support reporting needs, including development and grant reporting.
Manages program budgets, processes invoices, and collaborates with the Director of Learning & Outreach on future budget planning.
Responds to public inquiries by monitoring shared voicemail and email accounts and providing accurate information about programs.
Performs additional duties as assigned.