Adult Programs Assistant Manager I

Harris County • Houston, TX

5d • Onsite

About The Position

Under the supervision of the Programming Services Manager, the Adult Programs Assistant Manager will organize and implement delivery of services to adults—ranging from emerging adults to senior citizens—throughout the Harris County Library system. This position also provides leadership and guidance to adult and young adult programming staff across all branches, supporting them in delivering high-quality programs and services. In addition, the Assistant Manager helps plan and facilitate regularly scheduled adult services staff meetings and training events. A key responsibility of this role is building strong, collaborative relationships with branch managers and adult services staff systemwide, ensuring alignment, support, and innovation in programming efforts.

Requirements

• All applicants must register and take the HRT Clerical Skills Test and score a minimum of 80% with a typing speed of 30 wpm and 80% accuracy.
• Master’s degree in library science or library and information science from an accredited university
• Three (3) years of professional experience in public library services, adult services, programming, literacy, workforce development, community engagement, or a closely related area
• One (1) year supervisory or lead work experience, including experience in training, coaching, scheduling, evaluating, or coordinating the work of staff
• OR Bachelor’s degree in Education, Communications, Humanities, or a related field from an accredited college or university
• Five (5) years of professional experience in public library services, adult services, programming, literacy, workforce development, community engagement, or a closely related area
• Three (3) years supervisory or lead work experience, including experience in training, coaching, scheduling, evaluating, or coordinating the work of staff
• Available and reliable transportation for work-related duties.
• Valid Texas Driver's License
• Public library principles, practices, trends, and service models, particularly related to adult services, lifelong learning, digital literacy, workforce readiness, and community engagement
• Supervisory practices, including staff selection, training, coaching, scheduling, performance evaluation, and discipline
• Adult library services, literacy, digital inclusion, workforce readiness, programming, partnerships, community engagement, and relevant communication tools
• Skilled in developing and evaluating inclusive adult services programs, digital literacy instruction, and community engagement initiatives
• Skilled in building and maintaining partnerships with businesses, universities, nonprofits, literary organizations, and other community stakeholders
• Skilled in facilitating meetings, delivering presentations, developing marketing strategies, and communicating effectively with staff, partners, and the public
• Skilled in using social media platforms, the Internet, Office 365, and Microsoft Office Suite applications, including Word, Excel, PowerPoint, and Outlook
• Ability to manage multiple programs, partnerships, projects, deadlines, and priorities across a multi-branch library system
• Ability to assess community needs and develop responsive, inclusive, and accessible programs and services
• Ability to collaborate with internal teams, branch staff, literacy services, community partners, and regional organizations
• Ability to represent the library professionally at programs, meetings, conferences, and community events
• Ability to exercise sound judgment, maintain confidentiality, address sensitive issues appropriately, and adapt to changing organizational needs
• Ability to use modern technology, including desktops, laptops, tablets, mobile devices, and related applications, to support daily work responsibilities
• Ability to use a personal mobile device for multi-factor authentication

Nice To Haves

• Bilingual (preferred)

Responsibilities

• Selects, supervises, and evaluates assigned staff
• Provides leadership and coordinates schedules and workflow for effective service delivery
• Provides for the training and motivation of subordinates in order to make full use of individual capabilities and to meet changing system demands
• Establishes work rules and performance standards, trains, coaches, evaluates performance, and initiates and implements disciplinary actions as warranted
• Plans, develops, presents, and evaluates a variety of programs and services that support adult engagement, while also contributing to young adult, cross-generational, and family-oriented initiatives.
• Supports, encourages, and empowers adult services team members by identifying quality program presenters and exhibits, sharing ideas and resources for annual program observances, and making regular visits to branch locations.
• Collaborates closely with the Adult Literacy Services Specialist (ALS) to develop and support programs that help functionally illiterate adults integrate into the workforce and navigate everyday life successfully.
• Oversees the annual Gulf Coast Reads program—HCPL’s signature adult program—and serves as the convener and facilitator for this regional initiative, coordinating monthly planning meetings with library systems, universities, literary organizations, bookstores, and other partners.
• Oversees development and delivery of programs and services for Opportunity Youth—16-24-year-olds disconnected from education and employment pathways.
• Designs and implements specialized programming for key adult demographics, including emerging adults, seniors, and adults with special needs.
• Supports digital literacy and technology instruction across the system by creating standardized program models and fostering resource sharing between branches.
• Plans, organizes, and conducts regularly scheduled meetings and training sessions for Adult Services staff.
• Builds and maintains strategic partnerships with local businesses, universities, and community organizations to expand the reach and impact of library programs and services.
• Promotes programming efforts through the development of targeted marketing strategies.
• Represents the Library by hosting programs and delivering presentations to community and professional groups.
• Attends staff meetings, serves on relevant committees, and represents the library at state and national conferences.
• Stays informed on current trends, innovations, and best practices in public library service.
• Supervises and supports the Career Online High School Specialist, providing guidance on program operations, student support strategies, partnerships, and service delivery to help ensure effective implementation of HCPL’s Career Online High School program.
• Other duties as assigned

Benefits

• Supportive and inclusive environment that fosters innovation, collaboration, and professional growth.
• Dedication to employee well-being, diversity, and community impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level