HF Adult Programs Director

YMCA of Greater Toronto•Toronto, ON

5d•Onsite

About The Position

The Health & Fitness Adult Programs Director provides leadership and oversight for all adult programs within the Health & Fitness Centre, ensuring alignment with YMCA values and service standards. This role is responsible for program planning, budget management, and the development of staff and volunteer teams to deliver safe, high-quality, and engaging experiences. The Director collaborates with internal departments and community partners to expand program offerings and foster member engagement, retention, and active living. Oversight of operational aspects, including workforce management, equipment, and program evaluation, ensures efficient and consistent service delivery. The position supports a positive member experience by modeling service excellence and promoting alignment across all Health & Fitness initiatives.

Requirements

Commitment to the YMCA’s Mission, Vision and Values
Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter
Post-secondary education in Kinesiology, Physical Education, or a related field, or equivalent experience.
Group Fitness and/or Personal Training certification.
Standard First Aid and CPR required.
Minimum of five years of progressively responsible experience in a supervisory role with health and fitness professionals, demonstrating strong leadership skills to motivate, coach, and develop staff and volunteers, while acknowledging and appreciating contributions.
Experience developing and leading staff training, including coaching and evaluation.
Experience recruiting and training volunteers within the department.
Proficiency in computer applications, with excellent organizational and time management skills, attention to detail, and a willingness to learn new programs.
Strong interpersonal and communication skills, with the ability to establish rapport with members, staff, and volunteers from diverse backgrounds.
Excellent written communication skills.
Ability to work flexible hours, including days, evenings, weekends, and holidays.
Excellent understanding of diversity, equity, inclusion, and belonging, including the ability to identify and address barriers, work effectively with diverse stakeholders, and integrate equity into program design.

Nice To Haves

Ability to speak multiple languages is an asset.

Responsibilities

Provide leadership in planning, promoting, and implementing all adult programs offered by the Health & Fitness Centre, including Group Fitness, Individual Conditioning, Personal Training, and Adult Recreational Sports, with the goal of increasing participation and fostering member retention.
Provide fiscal leadership by developing and monitoring departmental budgets in collaboration with Supervisors, ensuring accountability for revenue and expense targets, and supporting Supervisors in managing program budgets to achieve departmental goals in alignment with the Y Way service framework.
Collaborate with the Senior Director of Sports & Leagues to expand and deliver HF Adult Recreational Sports programs and leagues, ensuring safe, inclusive, and well-organized experiences that promote community engagement and active living in alignment with YMCA values.
Provide leadership, coaching, and direction to Supervisors and full-time program leads responsible for Individual Conditioning, Personal Training, Group Fitness, and Adult Recreational Sports to ensure delivery of high-quality, safe, and member-focused programs.
Supervise and provide leadership to full-time adult programs staff, including recruitment and selection, training and development, and performance management; support and coach Supervisors in staff scheduling, development, and performance management of part-time staff to ensure high-quality service delivery across all adult program areas.
Provide leadership and accountability for the volunteer engagement strategy within Group Fitness, ensuring the HF Group Fitness Supervisor effectively recruits, develops, and retains YMCA Volunteers to deliver classes, with emphasis on Y Movement Lab programs.
Provide leadership and accountability for the Aquafit program, ensuring the HF Group Fitness Supervisor recruits, develops, certifies, and retains qualified staff and volunteers to deliver safe, engaging classes in alignment with YMCA standards.
Ensure programs and services are delivered with high quality and meet YMCA standards and expectations; conduct regular observations and evaluations of programs and administer self-audits using YMCA tools.
Oversee workforce management for Adult Programs staff, including approving timecards, managing vacation and time-off requests, and ensuring payroll accuracy within budget.
Oversee equipment and supply needs for Adult Programs, ensuring Supervisors adhere to purchasing standards, maintaining communication with the Program Equipment team regarding repairs and replacements, and managing expenses within approved budgets.
Collaborate with facility and program teams to ensure alignment across all Health & Fitness programming and member experience initiatives.
Provide direct program leadership in a variety of program areas, modeling effective service delivery and building relationships with members.
Support the staff team in the role of Service Leader, promoting positive member experiences using the Y Way framework and fostering relationships with participants and families while responding to feedback.
Perform other duties as assigned.