Staff Assistant I - Children Programs

SAN FERNANDO VALLEY COMMUNITY MENTAL HEALTH CENTER INC • Los Angeles, CA

7d • $18 - $19 • Onsite

About The Position

Assists in the Program Manager in the implementation, coordination, and continuing operations of both locations at the Family Links/North Valley Youth & Family Center and Central Valley Youth & Family Center Clinics. This role requires bilingual Spanish proficiency to work in two locations. The schedule is Monday through Friday, either 9 AM to 6 PM or 10 AM to 7 PM.

Requirements

• High School Diploma or equivalent.
• Three years clerical experience, two years of which must be in a highly specialized or supervisory capacity, preferably in a mental health setting.
• 50-55 wpm minimum.
• Must pass Department of Justice Fingerprint Clearance.
• Valid California Driver’s License is required.
• Must meet guidelines of agency’s driving criteria (i.e. Proof of liability insurance, minimal moving violations, driving record free of DUI’s or reckless driving in the last 3 years, etc.) and maintain the criteria as per company policy at all times.
• Must act in accordance with all Health Insurance Portability and Accountability Act (HIPAA) of 1996 and related state law confidentiality requirements.
• Must successfully complete the Center’s HIPAA training, pass the HIPAA test, and receive the Certification of Compliance.
• Bilingual English/Spanish Required.
• Regular attendance is an essential function of the job.
• Interacting with other employees at work is an essential function of the job.
• Computer skills.
• Able to work effectively with a range of clients and staff from diverse ethnic and cultural backgrounds.
• Is respectful and sensitive to each family’s cultural and individual needs and customs as appropriate.

Nice To Haves

• Two years college preferred.

Responsibilities

• Assists Program Manager by providing leadership to clerical and volunteer staff.
• Responsible for the administrative portions of all staff and volunteer orientations and coordinates this training with the Program Manager.
• Schedules intake referrals and responsible for all data entry related to Exym SRL, DMH SRTS and DMH NOA.
• Completes required Monthly Program Alerts.
• Completes regular data entry of the PEI OMAs into the DMH PEI Database.
• Orders all office supplies.
• Functions as Administrative and Safety Coordinator and attends Center-wide required meetings.
• Schedules all MD appointments and trouble-shoots pharmacy calls.
• Assists MD with documentation compliance.
• Provides assistance with answering phones and scheduling intake appointments.
• Maintains and updates complete inventory of office furniture.
• Performs special projects as assigned.
• Provides direct crisis intervention.
• Supports families requiring help.

Benefits

• Experience working with a diverse, respectful and trauma informed workplace culture client population.
• A team-oriented work environment
• Training opportunities
• Excellent compensation and benefits
• Paid time Off - 12 holidays; generous sick and vacation time
• 1K for bilingual bonus.
• Health care, dental, life insurance, 403b retirement
• Career Development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED