Learning & Org Development Specialist

Costa Farms•Miami, FL

12d•Hybrid

About The Position

The Learning & Organizational Development Specialist supports the coordination, delivery, administration, and continuous improvement of learning programs for Costa Farms team members, with a strong focus on Operations. This role combines adult education, program coordination, learning-system administration, data tracking, and stakeholder communication. The Specialist helps deliver the Alfalit Language and Literacy Program, supports Operations Leadership Pathways and other development initiatives, maintains accurate learning records in Paylocity Learning, and provides timely reporting and administrative support. Through organized execution, responsive communication, and accurate data management, this role helps expand access to learning, strengthen leadership capabilities, and demonstrate program impact across operating units.

Requirements

Bachelor’s degree in Education, Human Resources, Organizational Development, Business Administration, or a related field preferred; an equivalent combination of education and relevant experience will be considered.
Experience supporting adult education, learning and development, training coordination, program administration, or a related function.
Experience teaching or supporting adult language or literacy learners preferred; Alfalit Teacher Certification is preferred or must be obtained when required for assigned responsibilities.
Bilingual proficiency in English and Spanish is preferred, with the ability to communicate clearly, respectfully, and effectively with diverse audiences.
Proficiency in Microsoft Office, especially Excel, Word, PowerPoint, Outlook, Teams, and Forms.
Experience with a learning management system, HRIS, Paylocity Learning, Power BI, Rapid Roster, DocLink, Concur, or similar tools is preferred.
Ability to travel between Costa Farms locations and adapt work hours to program schedules and business needs.
Clear, professional, and culturally responsive communication with adult learners, instructors, leaders, and cross-functional partners.
Strong organization and follow-through, with the ability to manage multiple classes, deadlines, records, and stakeholder needs.
High attention to detail and commitment to accurate data entry, recordkeeping, reconciliation, and reporting.
Ability to facilitate engaging learning experiences and adapt explanations, materials, and support to varied skill levels.
Working knowledge of learning-management systems and confidence learning new digital tools and administrative processes.
Service-oriented mindset with a commitment to learner success, continuous improvement, and Costa Farms H3 values.
Ability to work independently, collaborate effectively, maintain confidentiality, and use sound judgment with sensitive information.
Demonstrated ability to work well in a team-oriented environment.
Ability to maintain confidentiality and handle sensitive information with discretion.
Strong analytical and critical thinking abilities. Capable of identifying problems, evaluating options, and implementing practical solutions.
Effective time management skills to complete tasks within deadlines and maintain productivity.
Ability to troubleshoot and resolve issues efficiently.

Nice To Haves

Alfalit Teacher Certification is preferred or must be obtained when required for assigned responsibilities.
Bilingual proficiency in English and Spanish is preferred, with the ability to communicate clearly, respectfully, and effectively with diverse audiences.
Experience with a learning management system, HRIS, Paylocity Learning, Power BI, Rapid Roster, DocLink, Concur, or similar tools is preferred.

Responsibilities

Coordinate and support learning programs, including scheduling, logistics, participant communications, materials, and training delivery.
Manage participant registration, attendance, completion tracking, and program evaluations to ensure a positive learner experience and effective outcomes.
Support workshops, events, graduations, and leadership development initiatives across Costa Farms locations.
Alfalit Language & Literacy Program Administration: Coordinate and facilitate Alfalit language and literacy programs, including student enrollment, class placement, instruction, attendance tracking, and graduation readiness.
Maintain accurate program records and communicate with students, instructors, volunteers, supervisors, and stakeholders to support engagement and program success.
Monitor participant progress, manage program resources, and address attendance or operational concerns as needed.
Learning Systems Administration & Reporting: Administer Paylocity Learning by creating and maintaining courses, assigning and crediting participants, managing learning records, and ensuring data accuracy.
Generate, analyze, and distribute training reports, dashboards, and completion metrics to support decision-making and measure program effectiveness.
Partner with HRIS and business stakeholders to troubleshoot system, reporting, and data-related issues.
Leadership Development & Organizational Learning Support: Support leadership development programs, organizational learning initiatives, and training events through coordination, communication, tracking, and reporting.
Collaborate with leaders and People Business Partners to identify development needs and promote participation in learning opportunities.
Administrative & Stakeholder Support: Provide administrative support for learning and development operations, including vendor coordination, invoice processing, purchasing, expense tracking, documentation, and record management.
Build and maintain positive relationships with internal and external stakeholders while handling confidential information with professionalism and discretion.
Availability for flexible schedule changes based on business needs (including but not limited to seasonal demand and additional hours outside of the regular work schedule, such as weekends, nights, and holidays).
Collaborate with cross-functional teams to gather information or help as required.
Perform additional duties as required.