Learning Operations Coordinator - Leadership Development Program (Remote)

RTX•US-CO-REMOTE, CO
•$86,800 - $165,200•Remote

About The Position

The Learning Operations Coordinator supports RTX’s Leadership Development Program (LDP) by delivering accurate, high-quality program operations and supporting participants throughout recruitment, onboarding, rotational assignments, relocations, and development milestones. The role partners with Program Managers, Talent Acquisition, Global People Services, vendors, and HR stakeholders to provide a seamless participant experience and maintain operational excellence. The coordinator manages participant lifecycle data and program records, supports recruiting and hiring coordination, prepares reports and analyzes surveys, and handles communications and logistics. Responsibilities also include administering the annual LDP Gift Program and providing flexible support across Learning & Talent Development initiatives. The role is designated remote, with work performed primarily from home within one of the 50 U.S. states, excluding U.S. territories; travel to a site may be required as needed.

Requirements

  • Bachelor’s degree and at least 5 years of experience, or an advanced degree and at least 3 years of experience, in program coordination, learning operations, HR operations, recruiting coordination, or a related field.
  • Experience using Workday and Microsoft Office applications, including Excel, PowerPoint, and Outlook.
  • Experience managing employee or participant data, reporting, and operational processes with accuracy and attention to detail.
  • Experience coordinating multiple priorities, deadlines, and stakeholder groups in a fast-paced environment.
  • Experience working in a process-driven, compliance-focused environment.
  • Must be authorized to work in the United States without current or future company immigration sponsorship.

Nice To Haves

  • Background supporting leadership development, learning, talent management, rotational, university recruiting, or early-career programs.
  • Strong interpersonal, organizational, and problem-solving skills, including the ability to build effective working relationships across Talent Acquisition, HR, and business stakeholders in a matrixed environment.
  • Proficiency in Workday reporting, data management, and HR system transactions.
  • Knowledge of onboarding, employee lifecycle processes, relocation administration, and HR program operations, including experience with Cartus or similar relocation management providers.
  • Ability to analyze program metrics, participant feedback, and survey results to support reporting and continuous improvement.
  • Experience with vendor coordination, budget administration, purchasing, and program logistics.
  • Familiarity with global or multi-location programs and reporting tools such as Power BI or Tableau.

Responsibilities

  • Support LDP participant lifecycle operations, including onboarding, asset management, rotation tracking, relocations, metrics reporting, and participant movement.
  • Prepare, maintain, and troubleshoot participant data in Workday and program trackers for new-hire onboarding and rotational transactions.
  • Maintain accurate participant rosters and rotation records across programs.
  • Verify, calculate, submit, and track participant relocation requests.
  • Partner with stakeholders to resolve onboarding and program administration exceptions.
  • Run and distribute Workday reports, including headcount, session attendance, and program analytics.
  • Distribute, collect, and analyze surveys for program evaluation, reporting, and continuous improvement.
  • Support recruiting activities, candidate tracking, hiring coordination, and transitions from offer to program onboarding in partnership with Program Managers, Global People Services, and Talent Acquisition.
  • Coordinate participant and stakeholder communications, including announcements, targeted updates, and time-sensitive program information.
  • Serve as an operational resource and primary coordination point for Program Managers across Leadership Development Programs.
  • Oversee the annual LDP Gift Program, including budget tracking, vendor coordination, ordering, fulfillment, and participant engagement.
  • Manage program-related purchases and logistics, ensuring timely delivery, budget adherence, and a positive participant experience.
  • Coordinate with external vendors on program materials, gifts, and other participant-facing resources.
  • Provide flexible support across Learning & Talent Development initiatives, projects, and priorities.

Benefits

  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • 401(k) plan with employer matching funds and a separate employer retirement contribution
  • Tuition reimbursement
  • Student Loan Repayment Program
  • Life insurance and disability coverage
  • Optional pet, home and auto, additional life and accident, critical illness, group legal, and identity theft coverage
  • Birth, adoption, and parental leave benefits
  • Fertility and family-planning benefits
  • Adoption Assistance
  • Autism Benefit
  • Employee Assistance Plan, including up to 10 free counseling sessions
  • Wellness rewards program
  • Virtual doctor visits
  • Child and elder care services
  • Second-opinion medical expert program
  • Flexible work schedules
  • Flexible spending accounts
  • Paid time off and holidays
  • Potential annual short-term and/or long-term incentive compensation, depending on position level and other factors
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