Learning Experience and Delivery Producer- Associate (Location Flexible)
About The Position
The Learning Experience and Delivery Producer-Associate provides reliable production and delivery support for learning experiences across live, virtual, hybrid, and digital modalities. Under guidance, the role supports session logistics and execution, including technology, learner communications, materials, attendance, and facilitator needs before, during, and after delivery. The producer uses checklists and run-of-show documents to ensure consistency, communicates issues promptly and professionally, supports learning management system and related tasks, and documents lessons learned and process improvements.
Requirements
- Bachelor's degree or equivalent experience.
- Strong written and verbal communication skills, including the ability to tailor messages for different audiences.
- Strong organization, prioritization, problem-solving, and follow-through skills.
- Proficiency with Microsoft PowerPoint, Word, Excel, and SharePoint, and ability to learn and use learning platforms and collaboration tools.
- Ability to work across teams, adapt to changing priorities, and deliver high-quality work in a fast-paced environment.
- At least 1 year of experience in learning operations, training support, events, administrative coordination, technology support, or related work.
- Comfort supporting virtual meeting and collaboration technologies.
- Strong attention to detail, responsiveness, and customer-service orientation.
Nice To Haves
- Degree or coursework in education, instructional design, human resource development, business, or a related field.
- Experience in professional services, public accounting, consulting, or a complex matrixed organization.
- Experience using AI-enabled tools, learning technologies, or data to improve quality, efficiency, or learner experience.
- Experience producing virtual learning sessions, webinars, meetings, or events.
Responsibilities
- Support learning logistics across the product suite, including live, virtual, hybrid, and digital learning.
- Manage assigned producer tasks such as session setup, attendance tracking, chat and Q&A support, breakout support, materials links, recordings, and follow-up items.
- Use checklists and run-of-show documents to ensure consistent execution.
- Communicate learner or facilitator issues promptly and professionally.
- Support LMS, calendar, materials, and evaluation tasks as assigned.
- Document lessons learned and suggest process improvements within scope.
Benefits
- Competitive benefits and compensation package.
- Eligible for a discretionary bonus based on firm and individual performance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
