Learning Engagement Consultant (LEC)

360Learning

1d • Remote

About The Position

Our Learning Engagement Consultants (LECs) play a crucial role in enabling our clients to integrate Collaborative Learning into the DNA of their organizations. LECs guide clients in learning how to use the 360Learning platform to reshape the way corporate learning is created, distributed, and engaged with by learners. The LEC team consists of learning and development experts, who excel in consultative roles. The ideal candidate is passionate about organizations that view learning as a competitive advantage and want nothing more than to work with L&D leaders to help them strategize, craft, and deliver engaging and effective learning experiences. As a Learning Engagement Consultant, you will be part of the implementation team whose mission is to support customers as they launch their new collaborative learning platform. You will work with a portfolio of customers that requires you to execute a blended training approach, combining e-learning and live workshops, to help them understand and make the most of our powerful learning platform. Success in this role is measured by meeting key project timelines, customer satisfaction, and contributing to customer retention.

Requirements

• Experience with creating or managing learning and development curriculum
• Recognized for listening and teaching skills
• Ability to express ideas clearly and concisely, both in writing and orally
• Proactive and prefer working in a strong results-oriented culture
• Curious and have a strong appetite for digital tools and processes
• Bachelor's degree or equivalent

Responsibilities

• Guide clients in learning how to use the 360Learning platform to reshape the way corporate learning is created, distributed, and engaged with by learners.
• Support customers as they launch their new collaborative learning platform.
• Execute a blended training approach, combining e-learning and live workshops, to help customers understand and make the most of the learning platform.
• Host workshops with customers.
• Prepare complex workshop series with Enterprise customers.
• Participate in regular Discovery Meetings with Product Managers to identify features that will impact the team's activity.
• Participate in pre-sales activities when large prospects need to experience first hand the type of support an LEC will provide.
• Create educational resources for new services delivered by LECs.
• Craft client-facing trainings and resources about new platform features and services.

Benefits

• Base salary
• Variable incentive pay
• Company equity
• Comprehensive medical, vision, and dental insurance starting your first full month
• RRSP/401k matching starting from day 1
• Generous parental leave
• Professional development opportunities through our own platform
• Unlimited days of annual PTO
• 5 days for sick leave
• 10 holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees