Learning & Development Partner - New York New York & Excalibur

MGM Resorts International • Cary, NC

1d • Onsite

About The Position

The Learning & Development Partner for New York-New York and Excalibur supports the company’s mission and vision by facilitating, implementing, and evaluating development offerings for operational property leaders. The role serves as a consultant to property HR, Guest Experience, and operations leaders, delivering tailored leadership solutions and integrating diversity, equity, and inclusion into the training culture. It works collaboratively to provide service to internal guests in alignment with MGM Resorts policies and regulatory standards.

The position oversees new-hire orientation and enterprise-wide learning initiatives, assesses development needs with business partners, and uses learning technology and reporting to support capability development, compliance, and skills-gap measurement. It evaluates learning quality and business impact, designs and delivers appropriate learning solutions, manages training center logistics, and advises employees about professional development and career advancement opportunities.

Requirements

• Must be 21 years of age or older.
• At least 1 year of relevant adult learning, training, or facilitation experience.
• Strong facilitation and public speaking skills, with comfort engaging diverse audiences from line-level employees to executives (preferred).
• Familiarity with adult learning principles and learning technologies such as learning management systems, dashboards, and reporting (preferred).
• Excellent interpersonal, planning, and time management skills (preferred).
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook (preferred).

Nice To Haves

• Strong facilitation and public speaking skills, with comfort engaging diverse audiences from line-level employees to executives.
• Familiarity with adult learning principles and learning technologies such as LMS platforms, dashboards, and reporting.
• Excellent interpersonal, planning, and time management skills.
• Proficiency in Microsoft Office: Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Manage implementation of new-hire orientations and enterprise-wide learning initiatives.
• Partner with HR, Guest Experience, and internal division leaders to assess leadership development needs using guest feedback and department productivity reporting.
• Use learning technology platforms, dashboards, and measurement tools to support capability development and track team member capabilities, compliance, and skills gaps.
• Track statistics, metrics, and return on investment, and create additional learning and performance metrics as needed to evaluate initiative costs.
• Produce, compile, and evaluate pre- and post-course data on learning quality, participation, satisfaction, performance, and business impact.
• Consult with operational experts and corporate entities to conduct needs, root-cause, and gap analyses, then design and deliver appropriate learning and custom solutions.
• Design and generate data reports, information, and documentation in the learning management system.
• Work independently with minimal supervision; establish and maintain project timetables, manage deadlines and resources, and use creativity and latitude.
• Manage training center operations, including classroom setup and breakdown, materials preparation, scheduling, inventory ordering, and resource allocation.
• Plan and manage class schedules, enrollments, training spaces, materials, and audiovisual needs.
• Advise employees on professional development opportunities, including educational assistance courses and career advancement programs.

Benefits

• Wellness incentive programs to support physical and mental health.
• Company hotel, food and beverage, retail, and entertainment discounts, plus partner discounts on travel, electronics, online shopping, and more.
• Free meals in the employee dining room.
• Free parking on and off shift.
• Health and income protection benefits for eligible employees.
• Professional and personal development through programs, networking opportunities, and community volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed