The Learning and Development Manager is responsible for designing and executing training strategies that enhance the performance, consistency, and guest experience across Mission Yogurt’s restaurant operations. This role assesses organization-wide and location-specific development needs, with a strong focus on service training, compliance training, leadership development, and operational excellence. The Learning & Development Manager partners closely with operations leaders to identify skill gaps and implement targeted training programs, including onboarding, service standards, food safety, and shift leadership development. This position develops and delivers engaging, practical training solutions tailored to the fast-paced restaurant environment, ensuring team members are equipped to meet brand standards and business goals. This role actively researches, designs, and implements innovative learning methods, such as in-person training, job aids, digital learning tools, and hands-on coaching, to drive performance improvement and employee engagement.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed