Learning & Development Leader

Byrider•Carmel, IN

18h•Hybrid

About The Position

Byrider is seeking an innovative Learning & Development Leader to lead the transformation of our training ecosystem into Byrider Digital University (BDU)—a modern learning platform that supports onboarding, professional development, certification programs, compliance training, and operational excellence across our nationwide franchise network. This is an exciting opportunity to build something meaningful from the ground up. You'll partner with business leaders and subject matter experts to create impactful learning experiences that help franchisees and employees grow while shaping the future of learning at Byrider.

Requirements

Bachelor's degree in Learning & Development, Instructional Design, Education, Organizational Development, Communications, or related field (or equivalent experience).
3–5+ years of experience in Learning & Development, Instructional Design, LMS Administration, Corporate Training, or Curriculum Development.
Experience administering or supporting a Learning Management System (LMS).
Experience designing and managing learning curriculum.
Strong project management and organizational skills.
Excellent written, verbal, and presentation skills.
Passion for continuous improvement and creating engaging learning experiences.

Nice To Haves

Experience with Docebo or another enterprise Learning Management System.
Experience developing role-based learning paths and certification programs.
Experience supporting franchise, retail, automotive, financial services, or other multi-location organizations.
Experience with instructional design tools such as Articulate Storyline, Rise, Camtasia, Canva, Adobe Creative Suite, or similar software.
Experience producing and editing training videos and multimedia learning content.

Responsibilities

Lead the ongoing development and administration of Byrider Digital University (Docebo LMS).
Design and maintain role-based learning paths, onboarding programs, certifications, and compliance training.
Modernize existing training content into engaging digital learning experiences.
Partner with business leaders and subject matter experts to identify training needs and develop effective learning solutions.
Create interactive e-learning modules, videos, assessments, job aids, and other multimedia learning content.
Manage curriculum governance, content lifecycle, and learning standards across the organization.
Monitor learner engagement, completion rates, and training effectiveness through reporting and analytics.
Recommend innovative learning technologies and continuous improvements that enhance the learner experience.
Support franchisees and internal teams by delivering learning solutions that improve operational performance.