Learning & Development Instructor (Level I or Level II)

State Employees Credit Union•Santa Fe, NM

1d•Onsite

About The Position

State ECU is growing its Learning & Development team and is intentionally hiring this role at either the Level I or Level II scope. The position level and day-to-day responsibilities will be matched to the candidate's experience, education, and demonstrated training expertise. Level I is ideal for candidates earlier in their L&D career who excel at delivering and facilitating learning with more structured guidance. Level II is ideal for candidates who can operate with more limited supervision, lead small-scale L&D projects, and mentor others while owning broader portions of program design and improvement. All employees of State Employees Credit Union are proactive, results driven, and fully committed to the Credit Union's mission and vision, striving to achieve the highest standards of excellence and consistently exceed expectations.

Requirements

Demonstrated ability to develop and/or deliver training across the training lifecycle.
Working knowledge of systematic training approaches (e.g., ADDIE or similar).
Excellent written and verbal communication skills for both small and large audiences.
Advanced proficiency with Microsoft Office (Word, Excel, PowerPoint).
Highly organized with attention to detail and quality.
Experienced with an LMS and/or creating or delivering virtual/eLearning content (e.g., Zoom, Rise, Storyline, Articulate, or similar).
Collaborative, inclusive approach-able to engage diverse audiences and build trust.
Education or experience equivalent to a Bachelor's degree in education, organizational development, or a similar field plus progressively responsible experience in corporate training environment.

Nice To Haves

Advanced training certifications (e.g., Integrity Solutions, ATD, America's Credit Unions, or similar).

Responsibilities

Create a positive, professional learning environment that reflects State ECU standards and values.
Deliver engaging training in group and individual settings using effective facilitation methods.
Support training needs assessments and help implement learning strategies that improve performance.
Partner with leaders and SMEs to identify skill gaps and develop learning solutions aligned to business needs.
Use a variety of methodologies, tools, and practices (in-person, virtual, and eLearning) to maximize training effectiveness.
Manage priorities, deadlines, and quality-delivering high-value training within budget and time expectations.
Lead small-scale learning initiatives and continuous improvement efforts with limited supervision (Level II only).
Own broader end-to-end program design and refinement across the credit union, supporting strategic initiatives (Level II only).
Apply advanced knowledge of financial-industry compliance training requirements (e.g., BSA/Privacy/Patriot Act, NCUA, and related laws/policies) (Level II only).
Mentor Instructor I team members, including supporting OJT components and progress reporting to the L&D Manager (Level II only).