Learning Instructor

Paychex•Saint Petersburg, FL

2d•Onsite

About The Position

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.

Requirements

2 years of experience in relevant and proven sales, service or training experience.
2 years of experience in B2B sales / service environment.
2 years of experience in consultative or relationship management.
2 years of experience in specific industry sales / service environment.
2 years of experience in prospecting, pipeline management, and networking.

Nice To Haves

Bachelor's Degree in in related field
Leadership
Sales
Innovation
Management
Teaching
Information And Learning Technology (ILT)
Instructor-Led Training
Lesson Planning
Virtual Training
Project Management
Paychex
Business To Business
Curriculum Development
Sales Training
Sales Prospecting

Responsibilities

Responsible for effectively developing and facilitating learning & development programs that drive new hire retention and employee productivity to meet business unit metrics. Increase the knowledge of new hire participants, inspect & validate the proficiency and execution of key processes, skills and tools required to execute at or above new hire key performance metrics.
Responsible for Instructor Led Training (ILT) and/or Virtual Instructor Led Training (VILT) tasks and facilitation, as well as report out on participant retention, performance against KPIs, and skills proficiency to leadership.
Works in partnership with Learning & Development Operations to develop and maintain high-quality ILT and VILT facilitation materials including agendas, lesson plans, coaching call decks all other program materials required to execute an effective learning program.
Responsible for leading cohort participants to required performance levels, identify potential concerns and/or barriers to performance and work in partnership with leadership to coach, correct and increase proficiency in a timely manner to ensure cohort & business objectives are met.
Collaborates with internal L&D partners such as Project Managers, Learning Designers, & Content Curators to ensure all program materials are relevant to the business unit strategies and meet the effectiveness standards of program facilitation.
Maintain a consistent presence via in-person and virtual observations to review employee performance and provide timely leadership feedback process execution and development opportunities, as well as coaching recommendations.
Participate in leadership meetings and applicable training programs and events to provide insights on learning opportunities, make effective recommendations for employee proficiency improvements, and maintain relevancy to industry trigger events and competitive positioning.
Other duties as assigned.