Learning & Development (HR/Training) Intern - Fall 2026

MSU Federal Credit Union•East Lansing, MI

8d•Hybrid

About The Position

The Learning & Development Intern assists the Learning & Development team in the development and implementation of Credit Union training programs for the organization. This individual will help the Learning & Development team provide training to all employees in order to increase the organization’s effectiveness in employee performance, member service, and compliance areas. The primary responsibilities will involve assisting with the organization, design, and evaluation of the New Employee Program, Annual & Enrichment sessions, and eLearning curricula. The MSUFCU Internship Program is designed to support interns in developing career readiness competencies as defined by NACE. Throughout the internship program, interns will gain hands-on experience and enhance essential skills that prepare them for success and career growth. Interns will have the opportunity to develop competencies in career and self-development, communication, critical thinking, equity and inclusion, leadership, professionalism, teamwork, and technology.

Requirements

Pursuing a Bachelor's degree or equivalent in Human Resources, Business, Organization Development, I/O Psychology, or other related field
Effective oral and written communication and excellent interpersonal and skills
Excellent organizational skills with the ability to work accurately with close attention to detail
Excellent time-management, problem-prevention and problem-solving skills
Demonstrate resourcefulness and initiative
Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and responsible behavior
Excellent computer skills including Microsoft Office
Ability to work with various departments and foster teamwork
Ability to work independently with minimal supervision
Must be able to identify and resolve problems in a timely manner
Gather and analyze information skillfully
Demonstrate a positive attitude towards credit union initiatives and mission statement
Take inquisitive approach to enhance current procedures and methods to teach
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals, groups and the measurement of training effects
Seek continuous improvement through solicited and unsolicited feedback
Ability to be a self-starter and work successfully in a team-oriented environment

Responsibilities

Research, design, develop, and evaluate instructional materials
Create, propose, and develop training plans that evaluate organizational needs
Assist other members of the L&D team with planning and coordinating learning opportunities
Analyze training needs to assist in the development of new training programs or modify and improve existing programs
Document processes to ensure compliance with credit union policies, as well as State and Federal regulations
Consult with Learning & Development team to review best practices of content and delivery
Create, maintain, and edit instructional materials
Assist in the development and facilitation of L&D programs
Determine and recommend process improvement solutions for training department
Evaluate and adjust training content and delivery
Prepare course schedules with consideration to process, department, and organizational needs and adapt to schedule, project assignment, and classroom changes
Organize and track training plans, rosters, and schedules
Manage several training projects concurrently
Perform other duties and assist other employees, as assigned