Learning & Development Delivery Manager-Central

DPR Construction•Austin, TX

3d•Hybrid

About The Position

The Learning & Development Delivery Manager is responsible for the strategic delivery of training and development opportunities within a DPR geographic region. This includes overall responsibility for a regional training calendar that meets local regional, business unit and individual development needs, as defined in partnership with the Business Partner Team. The L&D Delivery Manager ensures high-quality, consistent facilitation and delivery of instructor-led courses and programs by developing a local network of SMEs, supporting a large group of facilitators from the business and leveraging their own expert facilitation skills. The L&D Delivery Manager is responsible for the engagement and management of additional facilitators in a geographic region, promotion and coordination of programs, and may assist with participant selection. The L&D Delivery Manager is responsible for the delivery of all training, though they may only facilitate People Practices-related content. This role will be coached/managed by the L&D Delivery Team Leader.

Requirements

Bachelor’s degree in Education, Organizational Development, or a related field (or equivalent experience).
Minimum of 6 years of teaching, operations, coaching, or direct learning and development experience, or an equivalent combination of training and experience.
Proficiency with M365 suite, especially PowerPoint and Outlook.
Proficiency with digital learning tools (e.g., LMS platforms, virtual meeting tools).
Deep understanding of DPR’s learning catalog and program suite, including LinkedIn Learning and all existing custom learning courses.

Nice To Haves

Internal and external certification may be required for specific programs; not required to have them before time of hire.

Responsibilities

Facilitate interactive training sessions, workshops, and onboarding programs for employees at all levels. Facilitation will be in-person (various locations including jobsites) and virtual. Examples include: team building sessions like Building Healthy Teams and personality assessments; open-enrollment soft skills training like Building Effective Conversations or Employee Best Practices for Employee Development; cohort-based programs like Building Great Coaches and Cultural Immersion.
Design and implement a region-wide training calendar that includes training opportunities associated with multiple focus areas, including EHS, business operations, field operations, sales and people practices as needed.
Responsible for the coordination of a region-wide training calendar that includes training needs across multiple focus areas, such as EHS, Ops, Sales, etc., to include support for identifying appropriate facilitators for content.
Identify, onboard, support, and manage additional facilitators from the business, leveraging best practices and processes defined by the L&D Delivery team.
Engage local SME’s and key stakeholders as partners for facilitator identification and strategic scheduling.
Use adult learning techniques to create an engaging and inclusive learning environment in classroom environments. Ensure a consistently positive & inclusive learning environment in offices, jobsites and virtually.
Adapt training delivery based on audience needs, learning styles, and varying levels of experience.
Strategically communicate training & development opportunities in partnership with regional C+B and PP Business Partner teams.
Connect employees and coaches to learning resources and development opportunities as requested and needed.
Continuously share training program feedback and performance trends with L&D COE team and L&D Program Managers and partner with those teams to analyze learning data and measure training impact, recommending enhancements to improve effectiveness.
Ability to travel 25-50% across the domestic U.S. Travel for this role will be mostly within one geographic region, but could extend across the domestic U.S.