Markham- Learning & Development Coordinator

Human Resources•Markham, ON

2d•CA$65,000 - CA$75,000•Onsite

About The Position

Reporting to the Senior Manager, People & Culture, the Learning & Development Coordinator is primarily responsible for providing prompt, accurate, and confidential services and support to the L&D team and MWS employees. This includes the daily administration of all Learning & Development functions across the organization, supporting the business partners in successful execution of L&D policies, projects, and programs.

Requirements

Undergraduate degree in Human Resources or related field.
Two (2) years’ experience in an administrative role, HR experience is an asset.
Excellent skills in MS Office: Word, Excel, PowerPoint, Visio.
Demonstrates a high-level of self-direction, initiative, and teamwork.
Detail-oriented and strong analytical and problem-solving skills.
Self-starter who is able to take ownership of their role.
Excellent organizational skills with the ability to coordinate deadlines on several projects.
Enthusiastic and eager to drive new initiatives.
Ability to travel - holding a valid driver’s license and access to a vehicle, as needed.

Nice To Haves

Working towards, or desire to obtain a CHRP, an asset.

Responsibilities

Assist in coordination and administration of organizational development (OD) programs such as performance management, career path planning, organizational learning plans, orientation, onboarding and offboarding.
Maintain tracking of organization compliance with L&D and OD programs.
Coordinate training schedules, book venues, and arrange necessary equipment or materials.
Serve as the point of contact for OD & L&D program-related inquiries and communicate with trainers, participants, and other stakeholders.
Conduct in-person and virtual new-hire orientations as part of the onboarding process.
Maintain records of programs, participation, certifications, and compliance with OD programs.
Assist in identifying training needs by collecting and analyzing data from performance reviews, surveys, and feedback.
Ensure that training materials, handouts, and online content are updated and accurate.
Monitor and track expenses related to programs and ensure they stay within budget.
Assist in the procurement of materials and resources.
Handle participant registrations, confirmations, and cancellations.
Aid participants/learners before, during, and after training sessions.
Ensure that technology used in training (e.g., video conferencing tools) functions smoothly.
Distribute and collect feedback surveys from participants to assess the effectiveness of training programs.
Analyze feedback and make recommendations for improvements based on participant responses.
Provide support to the L&D team, assist with projects and administrative tasks as needed.
Handle tactical administration, including manual training participation logs, completion tracking, and employee record maintenance.
Coordinate end-to-end program scheduling, calendar distribution, room/venue bookings, and technical logistics.
Process and track vendor invoicing, monitor training expenditures, and maintain department inventory to keep daily operations running smoothly.