Senior Learning and Development Coordinator

Cornerstone Research • San Francisco, CA

3d • Hybrid

About The Position

The Senior Learning & Development Coordinator has primary responsibility for providing learning program coordination support to the Learning and Development team. This includes coordinating all scheduling logistics for various events, updating and maintaining agendas, tracking program attendance and feedback, providing administrative support for Talent systems (LMS, Performance Management, and 360 Assessments) and updating SharePoint intranet sites, running various reports and analysis as needed, and providing additional support to various learning-related initiatives throughout the year. At Cornerstone Research, you will be part of a thriving, 1,100-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research five times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities.

Requirements

• 3+ years of relevant experience required
• Excellent proficiency in Microsoft Office Suite required, particularly Excel and PowerPoint
• Strong organizational and follow-up skills, with the ability to multitask and produce a high-quality work product under tight deadlines
• Strong communication skills
• Proactive contributor, eager to learn, organized and process driven
• Flexible and adaptable
• Strong team player
• Demonstrated sense of urgency and initiative, strong attention to detail, and a proven ability to analyze and anticipate potential conflicts and resolve quickly
• High school diploma or equivalent combination of education, skills, and experience

Nice To Haves

• Experience with a learning management system or performance management system is desired

Responsibilities

• Coordinates and executes the logistics of learning programs and events including, but not limited to, all new consultant orientation and onboarding programs as well as all cohort related programs (Analyst, Associate, Manager, Principal etc.).
• Schedules sessions and coordinates with participants and faculty
• Helps prepare event schedules and agendas
• Drafts and sends relevant communications regarding programs
• Collects participant attendance and feedback details
• Serves as session host, including supporting break out rooms or managing other room logistics on behalf of the presenter
• Uploads content to the LMS
• Provides logistical support for all on-site events (related to lodging, meal-planning, invoicing, AV coordination, etc.)
• Responds to inquiries received through #LearningandDevelopment. Respond directly or forward to the appropriate team member
• Manages and maintains accurate and up-to-date rosters for all training programs, including tracking enrollment, attendance, and completion rates, and ensures data integrity and compliance with organizational policies and procedures.
• Administers the performance management and 360 assessment systems, including setup, configuration, and maintenance, and analyzes and reports on data to inform Talent initiatives.
• Serves as the primary Talent administrator for the Learning Management System (LMS), including user management, course management, and reporting, and provides technical support and training to users on LMS functionality and best practices.
• Helps process and manage any vendor invoices and expenses related to learning programs and maintains and updates tracking of expenses against the budget.
• Coordinates timely distribution of information about upcoming programs with participants, Advisors, Faculty, other departments, and the rest of the Talent team.
• Designs and compiles data sets to evaluate the effectiveness of training programs, including analyzing and summarizing participant feedback, assessment results, and other relevant metrics.

Benefits

• Comprehensive healthcare options
• a monthly wellness subsidy
• complimentary access to premium wellness apps
• Robust retirement savings plans
• a hybrid work model that balances collaborative in-office time with telecommuting flexibility
• generous paid time off
• Specialized support including fertility treatments
• parental leave
• back-up childcare
• eldercare services
• concierge assistance for personal errands
• pet care
• A firm-wide commitment to mentorship
• continuous learning
• a vibrant, inclusive community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED