LEARNING & DEVELOPMENT COORDINATOR

Volunteers of America Northern Rockies•Sheridan, WY

1d•Onsite

About The Position

Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence. At VOA, we are committed to providing opportunities that help staff grow and enhance their skill sets. As part of this commitment, we invest in on-the-job training to prepare employees for their new positions and offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization. Summary/Objective The Learning & Development Coordinator identifies, develops, and delivers training that supports organizational priorities, compliance, and employee growth.

Requirements

Communicates clearly and effectively, both verbally and in writing, to deliver training and provide instruction.
Applies a "solutions-oriented, servant leadership" approach to addressing training needs and supporting staff.
Maintains ethical practice standards and upholds organizational values.
Demonstrates strong organizational skills by effectively prioritizing tasks, managing multiple deadlines, and maintaining accuracy in a fast-paced environment.
Consistently demonstrates behaviors aligned with servant leadership and the organization’s cultural values.
A bachelor’s degree or 2 years of equivalent experience
Must possess and maintain a valid driver’s license
Must either be certified as a trainer or be able to obtain and maintain valid certifications as a trainer for Mental Health First Aid, MANDT
If not certified as a trainer, certification needs to be obtained within: 6 months of hiring for: Mental Health First Aid MANDT

Nice To Haves

Bachelor’s degree in human services or related field
Two years of experience in the non–profit sector
One to two years of program management experience in the non-profit sector

Responsibilities

Design, develop, and maintain organizational training curriculum aligned with operational needs, compliance requirements, and staff development goals.
Facilitate organizational training programs, including but not limited to MANDT, Mental Health First Aid, and CPR/First Aid.
Leverage the organization’s learning management system to build, assign, monitor, and report on training completion and effectiveness.
Travel as needed to deliver in-person training and support learning initiatives across organizational locations.
Support the development, implementation, and ongoing coordination of the organization’s career pathways program.
Ensure all training activities are accurately tracked, documented, and uploaded into VOANR’s learning management system in a timely manner.
Track training data and information to monitor training progress and identify any trends in training retention and comprehension.
Act as a backup to the front desk as needed.