Learning Consultant

Computershare•Montreal, QC

11h•Hybrid

About The Position

The Global Talent, Learning & Development (L&D) Team provides support to Computershare globally, providing services across learning and development, diversity and inclusion (D&I) and talent and performance management. Learning Consultants will be expected to operate at a global level, to ensure the effective delivery of global L&D Programmes.

Requirements

Strong facilitation and coaching skills with experience delivering training to employees and leaders.
Solid understanding of the end-to-end learning cycle and L&D best practices.
Awareness of performance management principles and their application in learning solutions.
Ability to work globally using virtual tools, with sensitivity to cultural differences.
Good understanding of business strategy and People Plans to deliver commercially relevant L&D solutions.
Capability to coach, mentor, and support employees across levels without direct people management responsibility.
Adaptability in a fast-paced environment with a problem-solving mindset and adherence to global L&D standards.
Ability to manage multiple training initiatives and schedules to deliver high-impact outcomes.
Strong communication, presentation, and facilitation skills to engage diverse global audiences.
Relevant L&D experience required.
Act with integrity.
Act with due skill, care and diligence.
Be open and cooperative with regulators.
Pay due regards to the interests of the customers and treat them fairly.
Observe proper standards of market conduct.
Complete all mandatory, regulatory training and assessments when notified to do so by the company.

Nice To Haves

Professional certifications (e.g., L&D, coaching, DDI) are preferred.

Responsibilities

Delivery of Global L&D programmes, including on-boarding, core skills, leadership, management and talent development, and D&I/wellbeing learning initiatives.
Provide critical support to delivery learning and development initiatives in support of People Plans globally.
Support the ongoing promotion of talent, learning and development opportunities to support improved engagement and create a great employee experience across Computershare globally.
Support Learning Partners in developing and maintaining global L&D programs aligned with People Plans.
Conduct learning needs analysis and contribute to high-quality learning design and project planning.
Design and deliver training programs in line with Global Talent, L&D standards.
Facilitate training sessions and evaluate effectiveness to ensure impact on performance.
Manage and maintain global L&D programmes, including onboarding, core skills, and management training.
Coordinate and deliver the global training calendar within agreed timelines.
Collaborate with the Head of Talent & Performance to support performance management initiatives and training.
Maintain and support the Global Performance Toolkit and manager capability development.
Contribute to embedding a high-performance culture across the organization.
Support D&I & wellbeing initiatives through learning programs and events.
Deliver and enable learning content for wellbeing, D&I, ERGs, and underrepresented groups.
Gather stakeholder feedback and continuously improve learning outcomes and experience.
Keep up to date with appropriate Regulation & Compliance through effective and timely completion of the annual regulatory learning calendar.
Develop a deeper understanding of specific regulation(s) to support the delivery of compliant learning interventions.
Ensure that all training created that has a regulatory impact is appropriately validated and signed off by the Computershare Risk & Compliance function.